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Participating Frequently
July 26, 2024

[FIXED] Severe performance issues in editing webpages in Express

  • July 26, 2024
  • 18 replies
  • 5648 views

I am having severe performance issues in creating and editing webpages.  After typing about 10 words it starts to hang, it takes about 5 minutes to load a previously created page when you want to edit it.  This appeared to start last Thursday and has been progesively getting worse.  This morning I timed the point from when I finished a sentance to when the "share" button appeared again at 4 minutes.  This is having sever impacts.  Other people in my organisation are having the same issues.  We have cleared cahes and cookies etc - and it has not improved anything.  What is going on?  The performance issues needs to be fixed urgently

18 replies

Participating Frequently
August 1, 2024

Yes have done ALL of those things - as mentioned in my initial post I have done all of the usual basic trouble shooting - it has not fixed it!  I enven changed computers

Known Participant
July 31, 2024

this is the same error ive been getting all week. 

 

You cant say an issue is resolved if it isnt.

Participating Frequently
July 31, 2024

Now another new problem - see below - problem being - there are no other collaborators for this webpage - it is not even 'published'   There is something very wrong here!

 

Participant
July 31, 2024

come on team - lets get this sorted!!

 

It just seems like 1 debacle after another with Adobe this year, the ETF PR disaster, reduction in customner service satisfaction, pricing !!!!

Participating Frequently
July 31, 2024

OK have now just got a new thing - saying page unresponsive - this has only now jsut come up and I have never seen it before @Amitej S @Tarun Saini  - please assist ASAP

 

 

Known Participant
July 31, 2024

@Amitej S @Tarun Saini  please help us 

Known Participant
July 30, 2024

This product has not beeen working properly for days and support have not commented on a resolution. 

If you're a paying customer vote this bug up if you think we should be refunded for an enterprise grade product that is stopping us from doing our jobs. 

Known Participant
July 26, 2024

is there a problem with Express today ? it is extreemly slow and hanging with large photo grids and text editing. It's not my local machine or browser. 

is anyone else experiencing this ?

Participant
July 31, 2024

Agreed. I am also experiencing the same issue. I need this fixed ASAP

Known Participant
July 31, 2024

agree. This performance issue has been occuring since the 26th of July and still hasnt been resolved. I have raised numerous bugs and upvoted others.