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Unable to open project because I'm "Out of Space"

New Here ,
Aug 30, 2023 Aug 30, 2023

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I cannot open/edit a file because everytime I try to, it says that I am out of space. However, my cloud storage shows I have only used 76MB of 2.1 TB and I have no deleted files taking up space.  

 

Jarrod31751304n95g_0-1693415067652.pngJarrod31751304n95g_1-1693415088954.png

 

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Desktop Web

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Adobe Employee ,
Sep 14, 2023 Sep 14, 2023

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Hi @Jarrod31751304n95g,

Thank you for reaching out, and I apologize for any frustration caused. Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

 

If the problem persists, don't hesitate to let me know.

 

I'm looking forward to hearing from you.

Lyn

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New Here ,
Oct 27, 2023 Oct 27, 2023

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I have the exact same problem, except I have 0 files in my storage area when I look via the web. When I try to use Creative Cloud Desktop, it tells me "Something went wrong". 

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