• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Web page will not display any photos or text formatting

New Here ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

The web page I created using Adobe Spark will not show up in the Creative Cloud Express.  I copied the original Spark web page and even started over from a blank web page.  When I preview or present the web page, it looks fine. (This is what it should look like):

defaultyl5icwymbyt7_0-1642517634736.png

When I publish the page and get a link to share with my students, this is what it looks like:

defaultyl5icwymbyt7_1-1642517717117.png

I used a photo from the "Find Free Photos" list (it came from Pixaby).  I thought maybe the photo was being blocked from our school filter, but I uploaded a picture and it still would not show up.

My school has the Adobe Creative Cloud Express for Education K-12 license.  Does this mean we can create the web pages but not really share them?

Thank you for any help or suggestions you have.

Views

688

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Jan 18, 2022 Jan 18, 2022

After chatting with Mark (from Adobe), he had me open an incognito window and connect to a 5G hotspot.  I luckily had a 5G wifi option and did that.  Once I opened my tab and put in my Adobe web page link I created when I shared the page, my web page displayed all my photos and text properly.

Since I am part of a school, he also suggested I forward this link to my district tech people:  https://helpx.adobe.com/enterprise/kb/network-endpoints.html

This should help explain how to update the network

...

Votes

Translate

Translate
New Here ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

After chatting with Mark (from Adobe), he had me open an incognito window and connect to a 5G hotspot.  I luckily had a 5G wifi option and did that.  Once I opened my tab and put in my Adobe web page link I created when I shared the page, my web page displayed all my photos and text properly.

Since I am part of a school, he also suggested I forward this link to my district tech people:  https://helpx.adobe.com/enterprise/kb/network-endpoints.html

This should help explain how to update the network endpoints for the Adobe Creative Cloud Express website so that all the projects will display properly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

LATEST

Awesome! Thanks for reporting back.

 

Thanks,

Saquib

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines