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Chrystele
Participant
February 21, 2023
質問

Why Adobe Express is so slow on Desktop for Mac?

  • February 21, 2023
  • 返信数 9.
  • 10567 ビュー

I'm used to working with Adobe Suite, but I only started with Adobe Express some weeks ago. I'm so frustrated with this app! It is so slow! You can find on Reddit people complaining about the same, but nobody addressed the elephant in the room here. Something you could do on InDesign in 5 minutes will request at least three more times. You cannot visualize the animation because it is so slow. I tried to see if it was because of my Mac. I updated my Mac, closed all the applications taking a lot of memory, cleared the cookies, etc...still the same! Not everybody wants to work on the Ipad or the iPhone!

    返信数 9

    K
    Kindhearted_Phoenix5E06
    Participant
    August 5, 2024

    Continua com lentidão, no meu caso um projeto já com bastane informação, ele oscila na velocidade de edição e salvamento. Em um projeto novo, com poucas informações, ele executa sem problemas. Há também uma variaçao de velocidade de edição e salvamento, dependendo da rede que está conectado, referente ao projeto já criado com bastante informação. No 5g ele melhora, nas redes banda largas, ele é mais lento.  Projeto sem muita informação executa bem na rede banda larga e móvel.

    Siri N
    Siri N
    Participant
    February 12, 2024

    Same for me. Really unfortunate when you need to provide easy templates for non-designers to use, and the program is lagging this much. I can have other Adobe apps open at the same time while working, but not with Express, just opening the program in any browser makes my computer overheat and eveything slow down. It's crazy.

      A
      allanj86438795
      Participant
      November 22, 2023

      For anyone who might be thinking its their system...

      https://www.speedtest.net/result/15541696010
      My speeds are sufficient enough.

      My system is up to date.
      Different browsers, including freshly installed ones provide similar results.

      Creating a simple graphic, IG portrait post (small filesize) without any animation whatsoever, simple white BG, two overlayed layers and two textboxes, is all it takes for the server to slow me down to a slow crawl, or even outright freeze. Today, it's an unresponsive share button. I could live without the AI, or the suggested fonts/styles, if only they could give their servers the power/broadband much needed.

        K
        Kindhearted_Phoenix5E06
        Participant
        August 5, 2024

        Continua com lentidão, no meu caso um projeto já com bastane informação, ele oscila na velocidade de edição e salvamento. Em um projeto novo, com poucas informações, ele executa sem problemas. Há também uma variação de velocidade de edição e salvamento, dependendo da rede que está conectada, referente ao projeto já criado com bastante informação. No 5g ele melhorou, nas redes banda largas, ele é mais lento. Projeto sem muita informação executado bem na rede banda larga e móvel.

        T
        to flash or not to..
        Participating Frequently
        November 6, 2023

        I think it is the app itself that needs to be optimised and fixed by Adobe. Period. 

        I am running Adobe Express on the latest Chrome Browser, I have Apple M1 Max which is insanely fast, 32Gb Ram, 500Gb internet speed, only chrome browser is open, Apple Sonoma. 
        I noticed Adobe Express sometimes doesn't display images, it just shows a loading icon. I am guessing it can't handle higher-resolution images. This has nothing to do with my hardware obviously. It needs to be fixed. This never happened to me on Canva with the same size images and same hardware as above.

          D
          David29461619o02s
          Participant
          April 19, 2023

          Adobe Express, also known as Adobe Photoshop Express, is a photo editing software developed by Adobe. If you're experiencing slow performance with Adobe Express on your Mac, there could be several reasons for this:

          1. Insufficient System Resources: If your Mac has limited processing power, memory or storage, this could cause Adobe Express to perform slowly. You can try closing other applications and freeing up system resources to see if this improves performance.

          2. Large File Sizes: If you're working with large image files, this can slow down Adobe Express on your Mac. Consider reducing the file size or resolution of the images you're working with.

          3. Outdated Software: If you're using an older version of Adobe Express or your Mac's operating system, this could affect performance. Make sure you're using the latest version of Adobe Express and update your Mac's operating system if necessary.

          4. Hardware Issues: If your Mac is experiencing hardware issues, such as a failing hard drive or overheating, this could affect the performance of Adobe Express. You may want to take your Mac to an authorized repair center to diagnose and fix any hardware issues.

          5. Graphics Settings: If your Mac's graphics settings are not optimized for Adobe Express, this can affect performance. You can try adjusting the graphics settings in the software or your Mac's system preferences to improve performance.

          If none of these solutions improve the performance of Adobe Express on your Mac, you may want to contact Adobe's customer support team for further assistance.....

           
          S
          Sawyer31418830huvt
          Participant
          August 16, 2023

          Adobe Express is the problem, not us or our computers

            D
            desertwalker
            Participant
            August 20, 2023

            Im with you 100% on this. The new upgrades have made it unbearable to use. I closed it down after 5 minutes

              C
              Chrystele作成者
              Participant
              March 30, 2023

              Update: I contacted Adobe yesterday, and they told me that the reason why it's so slow it's because this app requires, AT LEAST, an internet connection with an upload of 30 Mbps, while mine was only with 10. I upgraded my Spectrum services with the max speed (30+ of upload).  With a real Mbps between 25 and 35, I experience an improvement, but it is not at the speed that it needs to be to work quickly. The only option left is fiber and 5 G, if not forget about working fast with Adobe Express!

                C
                Chrystele作成者
                Participant
                March 30, 2023

                Fiber internet speed offers 250-1000 Mbps of quality upload speed, 20 times faster than cable!

                finchster
                finchster
                Participant
                January 27, 2025

                I have 3.8 gbs and i run into the same thing. Im constantly hitting a drop in performance and quit everything else, ultimately close out of express and have to come back into the app which is a time suck and inspiration killer at times. 

                M
                maargie
                Participant
                March 4, 2023

                Same here on desktp (i prefer working on desktop..is that old fashioned or something ?) ...Adobe not Express at all, very buggy ...takes ages to delete, copy or any mouvement... really like to have all ressources (images, shapes etc) at hand, but it's taking way to long to edit just 1 visual ... tried different browsers with all tabs closed..but I will have to go back to indesign or illustrator..

                  Myra Ferguson
                  Community Expert
                  Myra FergusonCommunity Expert
                  Community Expert
                  March 9, 2023

                  I prefer desktop, too. Big monitors FTW! 🙂

                   

                  And I'd recommend the same for you as what I suggested for Panagiota22312900ajyg:

                  You might try restarting your computer.

                   

                  I'd also recommend signing into the Creative Cloud Desktop app. If you are already signed in, then try signing out and back in again.

                  S
                  SP_43
                  Participant
                  March 29, 2023

                  Hi Myra,

                   

                  Like everyone else I have major problems with Adobe Express, specifically when generating Infographics.  I believe the problems that myself (and everyone else) are experiencing relate to the quantity of additional layers being added to an Express project, alongside Express trying to suggest design changes and saving the project after every single update and of course the software being web based.  I am supposed to give training sessions to staff at the University I work at which I don't feel comfortable doing because I know Express will grind to any almost halt as the infographic is worked on. 

                   

                  I also want to state the following before the suggestions are made. 

                  • I have tried to restart the software and computer system multiple times over the past days, weeks and months which makes no difference (including signing out and back in). 
                  • I have tried to use the web-based versions of the software in multiple browsers (Chrome and Edge) as well as the version of Express that can be downloaded via the Windows market place.
                  • The specification of the system is more than enough to efficiently run the software (i5, 8GB RAM, 512GB SSD etc.)

                   

                  Many staff are using Canva which seems to resolve almost all of the problems they are experiencing with Express.

                   

                  What recommendations do you suggest to resolve the above problems?

                    Myra Ferguson
                    Community Expert
                    Myra FergusonCommunity Expert
                    Community Expert
                    February 21, 2023

                    Also, which browser are you using? What happens if you try a different browser?

                    P
                    PanaG_3
                    Participant
                    March 7, 2023

                    Hi Myra, I seem to be having the same problem. Adobe express is excruciatingly slow. I have tried closing all browser windows, ive tried chrome, safari and mozilla. Everytime i zoom the page goes blank. The app always asks me to refresh not saving the previous 5 mins of changes. The images appear and then dissapear, fonts don't always load.  Im on a macbookpro m1.  

                    Myra Ferguson
                    Community Expert
                    Myra FergusonCommunity Expert
                    Community Expert
                    March 9, 2023

                    You might try restarting your computer.

                     

                    I'd also recommend signing into the Creative Cloud Desktop app. If you are already signed in, then try signing out and back in again.

                    Myra Ferguson
                    Community Expert
                    Myra FergusonCommunity Expert
                    Community Expert
                    February 21, 2023

                    Did you have a lot of other browser tabs or windows open? You could try closing them.

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