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Why Adobe Express is so slow on Desktop for Mac?

New Here ,
Feb 21, 2023 Feb 21, 2023

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I'm used to working with Adobe Suite, but I only started with Adobe Express some weeks ago. I'm so frustrated with this app! It is so slow! You can find on Reddit people complaining about the same, but nobody addressed the elephant in the room here. Something you could do on InDesign in 5 minutes will request at least three more times. You cannot visualize the animation because it is so slow. I tried to see if it was because of my Mac. I updated my Mac, closed all the applications taking a lot of memory, cleared the cookies, etc...still the same! Not everybody wants to work on the Ipad or the iPhone!

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Bug , Crash or freeze , Performance

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Community Expert ,
Feb 21, 2023 Feb 21, 2023

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Did you have a lot of other browser tabs or windows open? You could try closing them.

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Community Expert ,
Feb 21, 2023 Feb 21, 2023

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Also, which browser are you using? What happens if you try a different browser?

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Hi Myra, I seem to be having the same problem. Adobe express is excruciatingly slow. I have tried closing all browser windows, ive tried chrome, safari and mozilla. Everytime i zoom the page goes blank. The app always asks me to refresh not saving the previous 5 mins of changes. The images appear and then dissapear, fonts don't always load.  Im on a macbookpro m1.  

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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You might try restarting your computer.

 

I'd also recommend signing into the Creative Cloud Desktop app. If you are already signed in, then try signing out and back in again.

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Mar 04, 2023 Mar 04, 2023

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Same here on desktp (i prefer working on desktop..is that old fashioned or something ?) ...Adobe not Express at all, very buggy ...takes ages to delete, copy or any mouvement... really like to have all ressources (images, shapes etc) at hand, but it's taking way to long to edit just 1 visual ... tried different browsers with all tabs closed..but I will have to go back to indesign or illustrator..

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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I prefer desktop, too. Big monitors FTW! 🙂

 

And I'd recommend the same for you as what I suggested for Panagiota22312900ajyg:

You might try restarting your computer.

 

I'd also recommend signing into the Creative Cloud Desktop app. If you are already signed in, then try signing out and back in again.

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