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Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 31817 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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324 replies

Mello media
New Participant
May 22, 2023

I got the same problem. Can you check it for me? 

New Participant
May 19, 2023

Hello, and i have the same issue... 

New Participant
May 19, 2023

Not sure what to try, I've ensured I'm logging in with the email I signed in with, I've changed accounts and changed back, filled out the form and still nothing.  I cannot access the beta.  I would love to try this, but I've spent so much time trying to get in I'm about to give up.  The request access button only takes me back to the original beta sign-up form.

New Participant
May 19, 2023

I got the same issue. Please help.

New Participant
May 18, 2023

Hey, same issues here. I've got an invite mail for the Firefly beta. I am logged in with the right mail and I have tried multiple browsers' no popup blocker, but I can't test the application.

Can someone help me ?

 

Reached out directly to customer (Tracy) 

Customer should now have access (Tracy)

New Participant
May 18, 2023

Hi! I have the same issue. Received the mail that i'm inside but i can't access yet. I´ve tried clearing browser cache, signing out and in and nothing...

New Participant
May 17, 2023

I got the same "You're In" but never signed up through any social to begin with. So what do I do? I filled out the "Form"....

New Participant
May 17, 2023

I just wanted to update that I had this issue, i filled out the form and today they figured it. Be patient and they will get to you.

New Participant
May 17, 2023

Same here, I received my "You're In, it's time to try Firefly" acceptance email. When I clicked on the link and logged in to my Adobe account, I was directed to "Request Access" again. Maybe due to my corporate account ?

New Participant
May 17, 2023

Hello, I'm having the same problem: got the "You're in" email without having access to Firefly while I'm connected with the same email... How to proceed? Thanks