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Participant
May 20, 2024

워터마크가 오늘부터 지워지지않아요,남은 용량은 많아요

  • May 20, 2024
  • 1 reply
  • 352 views

주로 파이어 플라이를 사용중입니다.오늘부터 갑자기 안지워 집니다,무슨일인가요?
남은 사용량은 많습니다

1 reply

droopydog500
Community Manager
Community Manager
May 20, 2024

Hello @순영30415930ztzy ,

 

I am sorry you are having some problems. 

 

[UPDATE: it is possible this is an intermitant problem today. I have received several failures like this and there is another report in the Firefly Discord.]

 

I tried to do what I think you were doing from the photo:

And was able to get results:

Those results do not look great, but I am working with a lower resolution image than yours because it is a copy of the screen shot.

 

I would recommend you try to log out and back in. If that does not work, please try another browser as a test. If that does not work, please let us know what operating system and browser you are using and what version they are at.

 

Thanks,

    droopy

 

 

 

Adobe Community Expert (not an Adobe employee)