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mm_draco_4152
Participant
September 25, 2024

Adobe fire fly crash frequently

  • September 25, 2024
  • 3 replies
  • 278 views

My hole time and my project are waste by tour website crash issue, bad and worse website... Add and saved project option by the way the website gonna lost

3 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
September 26, 2024

Could you please create a screen recording which illustrates the crashing?  What version of Android is your mobile running?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 25, 2024

Hi mm_draco_4152!

Sorry to hear that. In addition to above questions, please share the device that you're using for Firefly?

 

Let us know.

Thanks,

KR

M
mm_draco_4152Author
Participant
September 25, 2024
"Tecno spark g 20" is device firefly i am using for.
droopydog500
Community Manager
droopydog500Community Manager
Community Manager
September 25, 2024

Hello @mm_draco_4152,

Thank you for your message. I am sorry you are having this problem. 

When you say it is crashing, what do you mean? Are you getting a specific error message?  Please include a screen shot.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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