Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

Participant ,
Jul 31, 2024 Jul 31, 2024

Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

Bug Unresolved
790
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
6 Comments
Community Expert ,
Jul 31, 2024 Jul 31, 2024

Make sure your CC desktop app is not waiting on any updates.

kevinstohlmeyer_0-1722460378457.png

 

 

Translate
Report
Participant ,
Jul 31, 2024 Jul 31, 2024
Ok. Thank you. I check application updates, like Ps,Lr ... No updates? How i check creative cloud updates?

[cid:347d14e9-d7eb-4647-922f-59c56b80681e]
Translate
Report
Community Expert ,
Jul 31, 2024 Jul 31, 2024

Click the cloud icon top right to see if the CC desktop app has an update (not individual applications). Also if you are in a managed account (enterprise or education) you may need to check with your Admin - they may be blocking.

 

Another thing to check is to see if you can access https://firefly.adobe.com

kevinstohlmeyer_0-1722461545578.png

 

 

Translate
Report
Participant ,
Jul 31, 2024 Jul 31, 2024

mine looks tototally different no firefly image. Used to have that icon with other aplications Näyttökuva 2024-08-01 003342.png

Translate
Report
Participant ,
Jul 31, 2024 Jul 31, 2024

thank you, no updates or update notification 

Translate
Report
Participant ,
Jul 31, 2024 Jul 31, 2024
LATEST

last weekend i stil have that firefly icon, and i have accses on firefly but have to do it manualy by the browser. and this is personal accaunt. update sync is on and everythin is like before

Translate
Report