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latifamars
latifamars
Participant
October 12, 2023

Adobe Firefly site does not fully load after I sign in

  • October 12, 2023
  • 2 replies
  • 228 views

This is what happens when I sign in. And I can't generate any images. I have tried clearing all Adobe cookies and storage, disable adblocker for the site and add it as an exception to tracking prevention and still no joy. Any ideas? It works when I am using it in InPrivate window.

I'm using Microsoft EdgeVersion 117.0.2045.60 (Official build) (64-bit) on Windows 11

2 replies

CMass
Community Manager
CMassCommunity Manager
Community Manager
October 12, 2023

@latifamars Please make sure Windows is up to date and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings.

latifamars
latifamarsAuthor
Participant
October 12, 2023

I would like to correct two things

1. It does not work when I use incognito. Soon as I sign in, same issue. But at least I can see the sign in button when I use incognito

2. The topic is about an issue I encountered on desktop browser, not mobile.

I can't edit my post to fix these issues

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