Can't Load Error

[Marc-André29128627xpem]

on Firefly beta, text effects always give me the following error: 

Can't load

An error occurred while loading your result. Please wait a few seconds and try again.

waiting and trying again do not help.

[Tracy.H]

Please do a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, please share:

1. Prompt used
2. URL
3. OS and browser versions

We also have limited support for older Mac OS and browser versions at the moment which may be the issue.

[Marc-André29128627xpem]

thanks @Tracy.H . still doesn't work

any prompt

https://firefly.adobe.com/generate/font-styles?prompt=cheese+popcorn&fitType=medium&seed=2352&text=F...

safari Version 15.6.1 (15613.3.9.1.16, 15613) on Catalina 10.15.7

[Denysoft]

When I press the button "Generate", 3 images are correctly generated, but for the 4th one I got this error: 

[gailbarlowuk]

Hi, I am having problems with text effect. Text to image working fine, just text effects. I have tried a few times but keep getting "Can't load An error occurred while loading your result. Please wait a few seconds and try again". Too many using it maybe?

[Neder29178240qxri]

I continually get this error when I try to generate an image:

 

Can't load.

This image produced an error. Please try again.

[Tracy.H]

We have limited support for older OS and browser versions at the moment. That may be the issue.

[Tracy.H]

Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser. Also what OS and browser versions are you using?

[gailbarlowuk]

Hi Tracy.

I tried the Cmd+Shift+R - no joy. Using Safari on OS Catalina - I have a late 2012 old lady iMac! Shall I try Chrome?

[gailbarlowuk]

Hi Tracy, Chrome is working OK. In Discord it has just been mentioned that Safari has been reported as a bug.

[Neder29178240qxri]

Now it works for me. I didn't make any changes and no actions. I have a Mac M1 2021 with OS Chrome. 

Thanks for the support.

[Tracy.H]

Yes, older versions of Mac OS and Safari browsers are known to be buggy. Please use Chrome for now.

[claudiomangiante]