Clarification Needed on Terms of Service Violation for Logo Silhouette Mockup

[pomo__arts]

I received a notification indicating that my uploaded image violates the platform's terms of service. This image is a silhouette of my logo, which I created and own. My intention was to use this image to generate a mockup for an embroidery project. I believe there may be a misunderstanding, as the image is simply a simplified, black-and-white outline of my original design. I would appreciate further clarification on the specific terms that were violated and guidance on how to proceed.

[droopydog500]

Hello @pomo__arts ,

Thank you for your message. I am sorry you are having this problem. 

Can you please include a screen shot of the error message?

Thanks,
    droopy

[pomo__arts]

[Kartika Rawat]

Hi there! 

Sorry to see that. Would you mind sharing the references image that you're using? We'll try to test it.

Let us know. Happy to investigate.

Thanks,

KR