Don't have access to firefly (AWS OUTAGE)

[artcc011_3967]

[Ronny292755102sbd]

bei mir auch. scheint wohl ein weltweites problem zu sein. Da hilft nur warten

[Kailus2001]

I was using firefly and creative cloud normally until yesterday, but when I opened it today for work it keeps saying it is not available in your region yet, the same thing when I try to use generative fill on photoshop, and when I open my creative cloud desktop app it only shows apps (and not all of them, it doesn't show beta apps and some other apps) and marketplace and not the full marketplace. I tried to contact support but it keeps showing errors when I try to send the message. It doesn't even show my credits and it gives an error too

Please help me, my work depends on them

[KUMA123]

Same in Malaysia

[valentinos89144546]

 

This is the issue: I was working on Firefly, I refreshed the page and it happened I got this screen. I tried multiple times, rebooted the machine, tried again, but always same screen. Oh, also the chat service is unavailable both by pc and phone. Phone numbers don't answer, so I don't know what to do.

[Keegan35548218sbey]

Going through timilar posts, it would seem that everyone is experiencing the same issue, including myself, hoping for a resolution soon though!

[Apy Craftsman]

I can't run Adobe Firefly from Bangladesh anymore. But I did yesterday and when I bought the subscription from Bangladesh there was no mention of this.

[Ehab Salah]

This image appears to me and I cannot use it even though I am subscribed to the full package and it is one of the applications available to me in my monthly package. Please solve the problem as I use it constantly in all my artistic work and depend on it completely.

[LoicJ]

Same in France !

[rchlwng]

Same here, from Singapore

[office@wizzdesign.ro]

Same in Romania. Virtual assistant doesn't seem to work either. 

[Yinglara]

I am in Singapore. Same problem. Would it be a bug? The Chat support is also not available anymore, somehow. 

[Sergi Gornas22269387aow0]

Same in Spain. Don't know the reason...

[Marketing de Jong Intra]

Kan generatieve tegoeden niet laden / Unable to load credits 

Please Adobe fix this.

[dixonc479307]

Same here, based in Hong Kong. Even Adobe Support's Virtual Assistant is not working, and the support hotline isn't connecting either.

[Agib D]

Same in Germany …

[Qzberka]

We need to wait. its AWS malfunction

[gallienposing]

Depuis ce matin, Firefly présente un dysfonctionnement lors du chargement / rendu des images avec ce message.
Je vous remercie par avance pour le temps consacré au traitement de ma présente demande.

Georges. 

[OmarZ]

@claudiapiper Today I woke up to the same problem.
I used to be able to access Adobe Firefly [as it is in my plan].
Could it be relate to the whole internet outage?

[Ludovic380028514tm7]

SAME IN FRANCE

[3233986@gmail.com]

The AI ​​services stopped working. When I click on my profile, it says it's unable to load information about generative loans. When I try to contact support, it says the service is unavailable. My subscription region is Ukraine, but I'm currently temporarily living in Bulgaria.

[Alan27596961g40h]

Getting the same error - I'm in the United States. By the looks of the replies here, I'd say all of planet Earth has no access.

[OmarZ]

Same in Turkey

[tems_ok]

i lived in indonesia and use paid adobe firefly for 3 years but why right now i can't access because Adobe Firefly isn't available in your region.

[hancioglukahve]

Same problem. I hope a solution is found quickly.

[gallienposing]

Hi All, Same here in France.
It seem to be worldwide.
I cannot reach Adobe support neither.