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Vynette Hughes
Participant
October 9, 2024

Favorites not showing across different platforms

  • October 9, 2024
  • 1 reply
  • 205 views

I created my first text to image sketch this morning using Safari on my ipad. I really liked one of the results, and saved it to my favorites. Later, I went to my desktop, and when I went to "favorites" it said I didn't have any yet. I can see that I'm signed in to my account both Adobe Firefly site on the ipad and desktop. Why doesn't my single favorite image show up both places?

    1 reply

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    October 9, 2024

    Hello @Vynette Hughes,

     

    Favourites are stored in the browser cache. Which means when you save a favourite in your browser, it is only available on that browser on that computer. If you use a different browser on the same computer, use the same browser in private/incognito mode, or any browser on another computer, you will not see the favourites.

     

    There are a number of other oddities about Favourites. I recommend that you read these documents for a complete description of existing features to save prompts and images:


    My best,

        droopy

    Adobe Community Expert (not an Adobe employee)
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