Favorites not showing across different platforms

[Vynette Hughes]

I created my first text to image sketch this morning using Safari on my ipad. I really liked one of the results, and saved it to my favorites. Later, I went to my desktop, and when I went to "favorites" it said I didn't have any yet. I can see that I'm signed in to my account both Adobe Firefly site on the ipad and desktop. Why doesn't my single favorite image show up both places?

[droopydog500]

Hello @Vynette Hughes,

Favourites are stored in the browser cache. Which means when you save a favourite in your browser, it is only available on that browser on that computer. If you use a different browser on the same computer, use the same browser in private/incognito mode, or any browser on another computer, you will not see the favourites.

There are a number of other oddities about Favourites. I recommend that you read these documents for a complete description of existing features to save prompts and images:

• Everything you wanted to know about Favourites in Adobe Firefly
• Everything You Wanted To Know About Saving Images From Firefly Text to Image

My best,

    droopy