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Firefly the service is not working. I have a paid subscription that I have been using for many years now. How can I fix it?on a pic"Your access has been deniedThe Adobe Firefly solution is not available in your region."
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Hello @canareica,Thank you for your message. I am sorry you are having this problem.
Adobe does not sell direct in all countries. In some countries you have to buy from a reseller. This is itemised in this document:
https://www.adobe.com/special/products/creativecloud/pdfs/cc-availability-matrix.pdf
If you are in a country that Adobe sells direct in and you are not using a VPN, I think you will need to contact Adobe customer service to see what the problem is. Try the link to auto-open the Chat:
You can also send a post through X (formerly Twitter) to @AdobeCare.
Do not reply to PMs here of people claiming to work for Adobe. They are likely to be scammers.
Thanks, droopy
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