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Firefly seems to be not working on my region the past weeks

Participant ,
Oct 12, 2023 Oct 12, 2023

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Firefly was working perfectly of some time but today that I tried to use it its stuck on this page 

Cobra_0-1697139312945.png

I cant get past this page. I tried different browsers (Chrome, Brave, Firefox, Opera) the same result. I also tried different accounts. The only thing that seems to work is using VPN. Did you block it outside the region of US? I am located in Europe.

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1 Comment
Adobe Employee ,
Oct 12, 2023 Oct 12, 2023

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@Cobra Are you using a Windows machine by any chance? If so, please make sure Windows is up to date, and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings. 

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