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Participant
August 31, 2023

Firefly white screen bug

  • August 31, 2023
  • 1 reply
  • 287 views

I found a solution for Firefly-Chrome-Windows 10
Click the security icon and select the 'cookies and site data' option



In the next panel select 'manage cookies and site data'



Delete/Bin all the cookies.


Then when prompted, click the reload button



I tried the firewall and browser refresh solutions, none of which worked!
This option removing the cookies manually worked first time.

Good luck

1 reply

CMass
Community Manager
Community Manager
September 14, 2023

Are you using the latest Windows update? Make sure you have the latest Microsoft firewall running with the most recent Microsoft-provided settings.