Generative Fill is not working

[Saint Maud]

Trying to extend the background, but it's not working.

[Saint Maud]

Just to explain further, what's happening is... after you try to erase the part of the background you want to fill, and you click 'Generate' all you get is the same original part of the image you removed when you uploaded the image.

I'm doing this over the Web version. https://firefly.adobe.com/upload/inpaint

[Saint Maud]

It's still now working. I hope someone's looking into this issue.

[Ramesh364436706t2h]

Same issue since last 4 days

[Dave Gustafson]

As in countries with holidays, the states just had Easter, which for most, they had the 29th off plus the weekend which Easter was the 31st. You reported on the 29th, but no one was in because of an observed holiday. It's now Monday the 1st and the Adobe engineers are probably in California, they will arrive around 9 am PST (Pacific time) just walking in the door is my guess. How can anything be fixed during a major US holiday for some?

A Firefly mod will show up combine all the threads on this and escalate this for everyone when they show up for work today.

I don't work for or am affiliated with ADOBE, but I know I don't work on weekends and especially holidays... do you?

[droopydog500]

Customers also called customer service and tickets were escalated.  Adobe employees will clearly see this today, if they have not already.

[Saint Maud]

Yep, unfortunately, I do work on weekends. Some of us do. 

[Saint Maud]

Sad, but this isn't fixed yet. It can't even generate an extended simple background like a simple wall now. 

[@mj]

Hi @Saint Maud ,

Just tested it.

Make sure you have a pixel-based layer selected. I tried it with an adjustment layer selected and it failed.

hth

mj

iMSD

[Saint Maud]

This is terrible. Been using this Web services for months, and suddenly beginning this April, it's still not working as it should. It's not extending the background as it use to. It's been 2 weeks since it started failing to fill and extend backgrounds properly. Wether you leave the description blank or with detailed descriptions, it keeps failing to generate acceptable outcomes. What is happening Adobe? You use to be so much better at extending backgrounds than DALL-E, now you're like this? Can you guys fix this issue?

[@mj]

I agree with @droopydog500 , call customer service.

mj

iMSD