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1

Generative fill produces black screen on the selected area

Community Beginner ,
Apr 05, 2024 Apr 05, 2024

Dear Team Adobe,

I am writing to report an issue I am encountering with the Generative Fill feature in Adobe Firefly. Specifically, when I select the area I wish to be generated by AI, a black screen appears instead of the intended image. I have attached a sample image showcasing this problem for your reference.

I kindly request your assistance in resolving this matter as soon as possible.

Thank you for your attention to this issue.

Best regards,
Manpreet

Bug Unresolved
TOPICS
Imaging
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5 Comments
Community Expert ,
Apr 06, 2024 Apr 06, 2024

There have been reports of degraded results using generative fill since the recent update. Adobe is aware of this problem, but has not advised here when they expect it will be fixed. Please thumbs down these images and mark them as distorted/unexpected content/not relevant to prompts/poor quality and provide additional feedback:

droopydog500_0-1712403169243.png

 

I am not sure if you have access to Photoshop, but if you do, its generative expand/fill does not seem to be having these issues.

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

@Manpreet_HTC, I think the new version of Firefly today fixes this problem. I have not been able to reproduce it with my testing of the new release today.  Please try again and let us know.  Also, they added generative expand to generative fill!  Thanks for your patience.

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New Here ,
Oct 18, 2024 Oct 18, 2024

Same for me. Just black in the fill space - any solutions?

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

Hi @James33888779ihnl,

 

Can you please show us some screen shots?

 

My best,

    droopy

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New Here ,
Feb 03, 2025 Feb 03, 2025
LATEST

Had the same issue. Just make a new selection (don't delete the first one) and then ask forr ti to generate a fill again... works for me.

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