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26

Generative Fill screen not loading properly

Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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see the photo

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correct answers 1 Correct answer

Adobe Employee , Jun 12, 2023 Jun 12, 2023

Please try updating to a more recent version of Chrome as the Generative Fill experience requires a more recent version. v103 is almost a year old at this point and its also not safe to be running such an old browser.

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correct answers 2 Pinned Replies

Adobe Employee , Jun 09, 2023 Jun 09, 2023

Can you please provide the OS and browser versions you are using? (Merging all similar threads here so the team can collect information on this issue)

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Adobe Employee , Jun 09, 2023 Jun 09, 2023

Please check that you are using the most recent browser version. Generative Fill will not work on Chrome versions prior to v108.

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New Here ,
May 29, 2023 May 29, 2023

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Its impossible to use cause of the size made available. Please check tthe image I'm sending your way right now.

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Adobe Employee ,
Jun 06, 2023 Jun 06, 2023

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Can you let me know what version of Chrome you are using? Click on the ... menu, then Help -> About Google Chrome.

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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I am using google chrome (103.0.5060.134 (Official Build) (x86_64)).

when i try using Generative fill:

i get a thumbnail size image

the toolbar/ CLEAR covers the image selection,

also, there is no working window. 

 

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New Here ,
Jun 07, 2023 Jun 07, 2023

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Nitin303671744dgp_0-1686204804728.png

How will someone edit if that window is keep stay on the picture ?

 

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Adobe Employee ,
Jun 08, 2023 Jun 08, 2023

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CNRAdobe_0-1686284217458.png

As per above screenshot..

 

I tried again and again with different photos but same result

 

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New Here ,
Jun 09, 2023 Jun 09, 2023

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The Adobe Firefly interface is not properly working on Mac, but it is working fine on windows pc.

Please check the screengrabs.

 

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Can you please provide the OS and browser versions you are using? (Merging all similar threads here so the team can collect information on this issue)

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Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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 I don't have a Mac. it's happening on pc.

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Community Beginner ,
Jun 09, 2023 Jun 09, 2023

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5tyttgh.JPG

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Please check that you are using the most recent browser version. Generative Fill will not work on Chrome versions prior to v108.

Status Investigating

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New Here ,
Jun 09, 2023 Jun 09, 2023

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Hi, Good Morning.

For a few weeks it won't let me create any images. It says this "Can't load. This image produced an error. Please try again. Retry" I try again but nothing. Also the generate fill looks so small in the browser that it can't work.

Attached two screenshots with the two problems.

 

Regards and Thanks

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New Here ,
Jun 11, 2023 Jun 11, 2023

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Screen not opening full to edit the picture,

Pic is only reflecting in a little size

 

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New Here ,
Jun 11, 2023 Jun 11, 2023

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When I open an image, it is roughly 1.5"x1" on my screen. I cannot zoom in or even see what I'm looking at. The tools are covering the image! I cannot move the tool menu from the center of the screen, my image is directly underneath it. The image was uploaded upside down and there is no way to rotate it. Not sure why it was uploaded upside down. I literally cannot even see what I'm doing to even try it out. 

 

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New Here ,
Jun 11, 2023 Jun 11, 2023

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Also, when I use the add/subtract brush, I cannot click or select what I want to change. It allows you to click once. When the brush has been clicked, the prompt pops up for you to put in the generator but does not allow you to type. When you click a key, the window goes away.

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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Chrome version v103. MacOS: Ventura 13.4

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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Please try updating to a more recent version of Chrome as the Generative Fill experience requires a more recent version. v103 is almost a year old at this point and its also not safe to be running such an old browser.

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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Thanks. It's working as intended after I updated Chrome to latest.

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New Here ,
Jun 15, 2023 Jun 15, 2023

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  • when me edit phoyo, cant see my photo because tool icon in my eye

 

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New Here ,
Jun 29, 2023 Jun 29, 2023

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di saya ikon 🖐 sama tanda brushnya gak ada setelah 3 hari pakai bang, sebelumnya oke-oke aja. sekarang di sampeyan ada gak bang ikon tangan sama tanda brushnya?gambar_2023-06-30_083833442.png

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Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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LATEST

Anda dapat menggunakan pengontrol mouse komputer Anda. gulir ke atas / bawah adalah mengubah ukuran. pilih [PAN] untuk memindahkan gambar asli. lalu Anda dapat mengedit. selamat menikmati!

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