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I can not generate images

Community Beginner ,
Mar 08, 2024 Mar 08, 2024

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With the text to image function,

after writing the text prompt and I click generate,

firefly does not generate any images.

 

It consumes my points.

Please fixt the issue and restore points that I consumed.

Bug Unresolved
TOPICS
Desktop , Imaging

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3 Comments
Community Expert ,
Mar 08, 2024 Mar 08, 2024

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@Nobumasa26739326kwhr check your firewall settings or Windows Defender (if on a Windows OS) to confirm Firefly is allowed and not blocked. Second, you will have to contact Customer Care to restore credits lost.

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024

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Hi I am using M1 Macbook and the problem persists when using chrome.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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@Nobumasa26739326kwhr does the same issue occur when using another browser?

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