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I can't load any images (firefly)

New Here ,
Sep 16, 2023 Sep 16, 2023

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I can't load/open any images from my galery on fireflay. I try to load it but it doesn't open

Bug Unresolved
TOPICS
Design , Imaging , Mobile

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3 Comments
New Here ,
Sep 16, 2023 Sep 16, 2023

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Do you use google chrome?

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Adobe Employee ,
Sep 17, 2023 Sep 17, 2023

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Hello @Matthias32330348mbdj,

 

We are sorry to hear about this experience. Would you mind trying to relaunch Firefly in an Incognito/Private Browser window (Microsoft Edge / Google Chrome / Safari / Firefox) and checking if it helps?

 

If the problem persists, kindly share more information, like the exact version of the Browser/OS and the text prompt used, so we can better assist you.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Mar 13, 2024 Mar 13, 2024

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Doesn't open

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