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I can't use Firefly functions on PC

Community Beginner ,
Sep 07, 2024 Sep 07, 2024

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I can't use Firefly functions on PC. Checking my Adobe account I see the message: Cannot load section. On Android I have no problems, I can use Firefly correctly and I can see my user profile options.

Bug Unresolved
TOPICS
Design , Desktop

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2 Comments
Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

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Hi there!

Sorry to hear that. Have you tried using another browser? Are you logged in from the same account?

 

Let us know.

Thanks,

KR

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Community Expert ,
Sep 09, 2024 Sep 09, 2024

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@gerardo_8857 are you connected to the same network on desktop and mobile?

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