I have 0 credits left but can still generate

[Jonas_Canon6D]

Hello,

I have been using Firefly on for about 3 months and I am loving it!

Though I think there is a bug somewhere because I've been able to continue generating images even though my credits are at 0.

Can you please look into this and notify me so that I can continue using Firefly without fear of getting a terrible bill in the end.

Im using Firefly on Windows 10 through the Firefox web browser, version 127.0.2.

Thank you for your great work!

Best regards

Jonas

[droopydog500]

Hello @Jonas_Canon6D,

Thanks for your question.

Some plans are able to generate after their credits are exhausted. Here is the language from the FAQ:

 For a limited time, Creative Cloud, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits to create vector graphics or standard resolution images*.

After the credit limits apply, if users reach their plan-specific generative credit limit during the month before they reset: 

• Creative Cloud and Adobe Stock paid users can keep taking generative AI actions but using generative AI features to create vector graphics or standard-resolution images* may be slower. 
• Adobe Express and Adobe Firefly paid users can take two generative AI actions to create vector graphics or standard resolution* images per day. 
• Free Creative Cloud, Adobe Firefly, and Adobe Express users can subscribe to a new paid plan to continue creating Firefly-powered assets. 

Source: Frequently asked questions about generative credits 

Please let us know if you have additional questions.

My best,

    droopy