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6 replies

Participating Frequently
August 15, 2025

Thanks for fixing the bug!

Participant
August 15, 2025

Thanks for fixing the bug.

Participant
August 12, 2025

Hi @SamarthS!  Yes, I am able to access the images generated in the Files sections. Thank you!

Inspiring
August 12, 2025

Hi @divyangani

 

We appreciate your patience. The product team is looking into the issue. 

 

Thanks.

^Sam
Participant
August 11, 2025

I prefer Firefly 3 to Firefly 4. I always have it set to fast mode. In the last few days, I have tried to upscaled my images on Firefly 3, but the result is that the images don't change at all, in appearance, size or quality. It says they have upscaled, but they are exactly the same. It has wasted my credits upscaling to get the exact same image. The images only upscale normally every now and then. The images in the generation history above the most recent generated images also disappear a minute or two after being generated, being replaced with "Something went wrong". When is this bug going to be fixed?

Participant
August 11, 2025

I also just tried Firefly 4, and the only result I get is the "Something went wrong" message. No images at all.

Kartika Rawat
Community Manager
Community Manager
August 11, 2025

I'm merging your thread here since it’s part of a similar discussion. Please see the pinned answer above.

 

Let us know if this helps.

Thanks,
^KR

Sk. Arif Hossain
Participating Frequently
August 8, 2025

Thanks @Kartika Rawat but I am interested to submit the images to gallery of Firefly approval team where they pick the best to showcase against each profile, otherwise I can download from gallery of mine.

Sk. Arif Hossain
Inspiring
August 7, 2025

Hi @siddharth_sarathi2327!

 

Thanks for reaching out. I'm sorry about the issue. I shared the bug with the product team. Meanwhile, you can go to the file, see the generated images, and download the ones you need.  

^Sam
Sk. Arif Hossain
Participating Frequently
August 8, 2025

Hello Everyone, this is Arif and I have been facing a problem to click on "Submit the gallery" option on Firefly whenever I try to do so. It happened every browser I tried, whether it is Chrome, Firefox or Opera. I wonder if anyone has experienced it. This problem has started from today. Please note that I have the latest updated browser setttings. Also, the image I generated at the time of submission disappears too after the clicking.

 

Sk. Arif Hossain
August 8, 2025

Hey @Sk. Arif Hossain 

The team is aware of the problem. They are in the process of fixing it.

Cheers

Nate