Images generated are disappearing

[siddharth_sarathi2327]

20 - 30 sec after generating images, they are disappearing. No way to get them back

[dino_8569]

Seit Tagen zeigt Fire Fly im öfter die selbe Fehlermeldung. Zuerst war es nur nach jedem 3. Prompt, jetzt geht aber teilweise nichts mehr, oder erst nach einiger Wartezeit. Danach geht aber nichts.

[Nookie Boy]

Good Morning... I just want to share with you guys that while using firefly i'm getting many errors since more thank 10 days now. the error says SOMETHING WENT WRONG. The error is continuous on every image that i try to create.

 

[daneilk37658244]

Everytime i want to generate something it generates a set of images and then after few seconds the message appears - somethig went wrong please try again. I mean we are paying for this feature, you once again increased your pricing plan to include firefly, but its the most uselless app when you have to spent an hour trying to generate 1 image.

FIX THIS!

[SamarthS]

Hi @dino_8569,

Thanks for sharing. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

[SamarthS]

Hi @Nookie Boy!

We are sorry for the issue. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

Thanks 

[SamarthS]

Hi @daneilk37658244!

We are sorry for the issue. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

[divyangani]

The "Something went wrong Please try again later. " Message keeps showing up upon generating images, its been happening since last week. At first I thought it was the prompt but simple prompts like a "dog running down the street" is having the same trouble. Having the same issue for videos, as well.

I tried clearing the caches, cmnd + shift + R, as mentioned in other forums but nothing seems to work. 

Is there a solution to this? 

[aliza_1942]

Every time after a few minutes, it looks like all the previously generated pictures disappear and I reveive a message

"Something went wrong

Please try again later."

Though the pictures are still in the History and I have to add them back one by one to Preview

[dhananjay_prasad7410]

After generating the images, they disappear automatically

[droopydog500]

Hi @divyangani,

Did the image generate first and then disappear when this error was displayed or did you get this error immediately after trying to generate?

Thanks,

    droopy

[droopydog500]

Hi @maarten_3893,

Did the image generate first and then disappear when this error was displayed or did you get this error immediately after trying to generate?

Thanks,

    droopy

[divyangani]

Hi @droopydog500! 

The image generated first and then disappeared, following the error message. 

[SamarthS]

Hi @dhananjay_prasad7410!

We are sorry for the issue. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

[SamarthS]

Hi @aliza_1942!

We are sorry for the issue. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

[SamarthS]

Hi @divyangani, 

We are sorry for the issue. We have already escalated this with the engineering team, and they are working on the bug. In the meantime, you can go to "Files" and then select the generated images.  
Let us know if this works for you.

[maarten_3893]

[maarten_3893]

Hi Droopy and Oh.N8

The generation process and download process works fine. But within a few seconds the generated files disappear on my browser. They are not vanished. When you are going to the files (history), they are still there. It is a wee bit akward, because you want choose the best results as a complete overview. Hopefully you can help me. Thanks!

[maarten_3893]

This is my history. As you can see, the generated files are still available 

[joel_0247]

I prefer Firefly 3 to Firefly 4. I always have it set to fast mode. In the last few days, I have tried to upscaled my images on Firefly 3, but the result is that the images don't change at all, in appearance, size or quality. It says they have upscaled, but they are exactly the same. It has wasted my credits upscaling to get the exact same image. The images only upscale normally every now and then. The images in the generation history above the most recent generated images also disappear a minute or two after being generated, being replaced with "Something went wrong". When is this bug going to be fixed?

[joel_0247]

I also just tried Firefly 4, and the only result I get is the "Something went wrong" message. No images at all.

[Kartika Rawat]

I'm merging your thread here since it’s part of a similar discussion. Please see the pinned answer above.

Let us know if this helps.

Thanks,
^KR

[divyangani]

Hi @SamarthS!  Yes, I am able to access the images generated in the Files sections. Thank you!

[SamarthS]

Hi @divyangani, 

We appreciate your patience. The product team is looking into the issue. 

Thanks.

[joel_0247]

Thanks for fixing the bug.

[maarten_3893]

Thanks for fixing the bug!