Participant

impossible to generate picture

Can't load, the image produce an error.

I'm meeting this problem for 3 days now.

Community Expert

Hi @Boris24127410m8ei, for problems accessing Firefly beta:

Make sure you are eligible to access Firefly. You must be 18 years or older.
Log in with an Adobe ID. If you don't have one, sign up for free here: https://account.adobe.com.
Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics. Firefly is also not available in Russia, Belarus, and China.
Firefly is currently a web app and can only be accessed at https://firefly.adobe.com. There is no standalone app to download.
Firefly supports Chrome, Safari, and Edge browsers on the desktop and is not currently supported on tablets or mobile devices.
Do a hard refresh on your browser, Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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