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noma39065803ovv9
Participant
August 8, 2024

Missing Download/Copy Option in Adobe Firefly Mobile App

  • August 8, 2024
  • 2 replies
  • 358 views

I haven't been able to find any options to download or copy the generated images from Adobe Firefly for the past four days. This option was available on my mobile device before, but now it's missing. I know this feature exists on both computers and mobile devices. I would be grateful if you could re-enable this option for mobile devices.

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 20, 2024

@noma39065803ovv9,

 

Is the issue that you are using and iPhone and the download button is scrolled past the top of the page and you cannot click it?

 

    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 8, 2024

Hello @noma39065803ovv9,

Thank you for your message. I am sorry you are having this problem. 

Are you using iphone or android?  On iphone, you can tap the image and the controls appear in the corners, including image download in the upper right:

 

What happens when yuou tap the image?


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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