Participant

not able to get effect options

Forum|Forum|11 months ago
April 18, 2025
8 replies
557 views

I am not able to create an image with the reference image and not able to find the options for effect. i have attached the screeshots as well.

Design

droopydog500

Community Manager

Hi @elegant_idealist9878,

This is a known problem, and hopefully a fix will be available soon.

droopy

Adobe Community Expert (not an Adobe employee)

E

elegant_idealist9878Author

Participant

Hi @droopydog500 ,

I am using google chrome (Version 135.0.7049.96 (Official Build) (arm64)) and macOS Sequoia Version 15.4

droopydog500

Community Manager

Hello @elegant_idealist9878,

Can you please tell us what OS and browser you are using and the version numbers.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

E

elegant_idealist9878Author

Participant

Hi @droopydog500 ,

i am able to upload the image but not able to give any effect on it because of not getting the options.

E

elegant_idealist9878Author

Participant

Hi @Kartika Rawat , yes have used other browser as well but it's not working

O

Oh.N8

Hey @elegant_idealist9878

Adding a bit more to what @droopydog500 and @Kartika Rawat mentioned.
Consider opening a new tab and turning your computer off and on.

Cheers

O. Nate

droopydog500

Community Manager

In addition to @Kartika Rawat's question, what happens when you click on the "UPLOAD" buttons for the reference images?

Thanks,

droopy

Adobe Community Expert (not an Adobe employee)

Kartika Rawat

Community Manager

Hi elegant_idealist9878!

This is weird! Which browser are you using? Have you already tried another browser to test?

Let us know. Happy to investigate.

Thanks,
KR

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