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not able to get effect options

New Here ,
Apr 18, 2025 Apr 18, 2025

I am not able to create an image with the reference image and not able to find the options for effect. i have attached the screeshots as well.

Bug Unresolved
TOPICS
Design
159
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8 Comments
Adobe Employee ,
Apr 18, 2025 Apr 18, 2025

Hi elegant_idealist9878! 

This is weird! Which browser are you using? Have you already tried another browser to test?

 

Let us know. Happy to investigate.

Thanks,
KR

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Community Expert ,
Apr 19, 2025 Apr 19, 2025

In addition to @Kartika Rawat's question, what happens when you click on the "UPLOAD" buttons for the reference images?

 

Thanks,

    droopy

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Community Expert ,
Apr 20, 2025 Apr 20, 2025

Hey @elegant_idealist9878 

Adding a bit more to what @droopydog500  and @Kartika Rawat  mentioned. 
Consider opening a new tab and turning your computer off and on. 

Cheers

O. Nate

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New Here ,
Apr 21, 2025 Apr 21, 2025

Hi @Kartika Rawat , yes have used other browser as well but it's not working

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New Here ,
Apr 21, 2025 Apr 21, 2025

Hi @droopydog500 ,

 

i am able to upload the image but not able to give any effect on it because of not getting the options.Screenshot 2025-04-21 at 4.32.14 PM.png

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Community Expert ,
Apr 21, 2025 Apr 21, 2025

Hello @elegant_idealist9878,

 

Can you please tell us what OS and browser you are using and the version numbers.


My best,
    droopy

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New Here ,
Apr 22, 2025 Apr 22, 2025

Hi @droopydog500 ,

 

I am using google chrome (Version 135.0.7049.96 (Official Build) (arm64)) and macOS Sequoia Version 15.4

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Community Expert ,
Apr 22, 2025 Apr 22, 2025
LATEST

Hi @elegant_idealist9878,

 

This is a known problem, and hopefully a fix will be available soon.

 

    droopy

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