• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Not able to get to Firefly Text to Video

Community Beginner ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Hi there - received the invitation to the public beta...

 

...but when I go to the Firefly website the module card still wants me to sign up. Can someone from the Adobe team help?

I am using the most updated Chrome per the email, too.

Bug Unresolved
TOPICS
Desktop

Views

88

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Community Expert ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Hello @N to the S,

Thank you for your message. I am sorry you are having this problem. 

 

So, you are seeing the "generate video" card on the Firefly home page (as below), but clicking that takes you to the signup page?

droopydog500_0-1732205238699.png

Please try logging out and back in again. If that still fails, please record a video of that and post or send to me directly.

 

If I did not capture what is happening correctly, please explain in more detail (and please include screen shots).


Thanks,
    droopy

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

Copy link to clipboard

Copied

LATEST

Hi @N to the S. I believe I corrected the issue that removed access for users for a short while. Can you please check again to see if you have access?

Votes

Translate

Translate

Report

Report