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Not downloading

New Here ,
Aug 21, 2024 Aug 21, 2024

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My image is not downloading 

Bug Unresolved
TOPICS
Imaging

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79

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2 Comments
Community Expert ,
Aug 21, 2024 Aug 21, 2024

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Hello ,

Thank you for your message. I am sorry you are having this problem. 

Is this using generative fill on an iPhone or something else?

Thanks,
    droopy

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

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Hello @hopeful_outfit5C58,

 

Are you still having this problem?

 

Can you please tell us, were you using Firefly Text to Image or Generative Fill?

 

Please tell us if the problem one of these:

  1. The download button is missing
  2. I click on the download button and it gives me an error message and does not download (please include a screenshot of the error if you have it)
  3. I click on the download button and there is no error, but the image was not downloaded.
  4. Another issue (please describe)

 

Please tell us what operating system (such nas Windows, MacOS, Android, or iOS) you are using and which browser.

 

Thanks,

    droopy

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