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fredjaviers
Participant
April 11, 2023

P: Offline error when online

  • April 11, 2023
  • 11 replies
  • 1623 views

Hola, hace dias pude generar en la version beta, todo bien, ahora intento y me sale este error siempre

 

You're offline

Please check your connection and try again.
 
no he podido generar ninguna mas desde hace dias por el mismo error, ya fui aceptado para el beta, pero ya no he podido generar mas.
    This topic has been closed for replies.

    11 replies

    C
    ChloeLamplugh
    Participant
    May 17, 2023

    Attempting to use Adobe Firefly for the first time and entering a prompt then either hitting enter or clicking the "Generate" button takes me to a "You're Offline" page. Happy to provide more info on request. 

     

    Merging all similar threads here so the team can access all requests on this issue. Please see the pinned post

      C
      ChloeLamplugh
      Participant
      May 17, 2023

      Should have added, I'm on Chrome on a 2023 Macbook Pro. Other pages of the adobe site/firefly load, but "You're Offline" shows if I try to generate anything or view inspiration generations. 

      RajneshD
      RajneshD
      Inspiring
      May 8, 2023

      The error message I received disappeared, and I am able to use Firefly.

      Clearing the Browser Cache may have been what helped.

      Thanks.

      Henrik Heigl
      Community Expert
      Henrik HeiglCommunity Expert
      Community Expert
      May 8, 2023

      Hi,

       

      did you all try the help from Tracy?

      Because I tried it several Times and it works all the time.

       

      regards,Henrik
      rafaelcampezato
      rafaelcampezato
      Participating Frequently
      May 8, 2023

      I received this message today;

      you're offline
      Please check your connection and try again.

      somebody else?

       

      Merging all similar threads here so the team can access all requests on this issue

      C
      Cheryl29750350kkg1
      Participant
      May 5, 2023

      When I hit generate it states that my computer is offline however it is not.

       

      Merging all similar threads here so the team can access all requests on this issue

      R
      redhhvette
      Participant
      April 23, 2023

      I am loogrd in to Firefly but it says I am offline when trying to use it. I have used it before so this is new.

       

      Merging all similar threads here so the team can access all requests on this issue

      Tracy.H
      Community Manager
      Tracy.HCommunity Manager
      Community Manager
      April 20, 2023

      Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work please provide the URL, OS, and browser versions. If this does work, please reply letting me know. Thank you (Merging all similar threads here so the team can access all requests on this issue)

      RajneshD
      RajneshD
      Inspiring
      April 20, 2023

      I just started using Firefly online in Chrome, and whenever I give it input text to generate imagery, I get a message saying that I'm Offline.

      My connection is fine.

      Thanks in advance for your suggestions.

      Rajnesh

       

      Merging all similar threads here so the team can access all requests on this issue

      ericsonyahya
      ericsonyahya
      Participant
      April 17, 2023

      firefly keep telling Im offline when trying to submit prompt or check any of the samples

       

      Merging all similar threads here so the team can access all requests on this issue

      S
      syedaskar294393386knm
      Participant
      April 17, 2023

      hello there,

       

      I was trying adobe firefly beta, and I have access to the beta features but when I try to use any feature I get a page saying i'm offline even though I have a pretty good internet connection.

       

      Merging all similar threads here so the team can access all requests on this issue

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