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Participant
March 23, 2023

P: Show words omitted from prompt or violates content guidelines

  • March 23, 2023
  • 121 replies
  • 38589 views

Tried to make a word in colorful teddy plush but it says me it is against the guidelines. 

So I tried to say fur instead. That worked but didn't give me the result I wanted. 

121 replies

D. Tracy
Participant
February 8, 2026

I mean I spend a lot of money on creative cloud a month. and the majority of my images that i try to make videos with always give me an erro that states it violates some community guidelines. I mean how pg can it get. I can just say animate the image and it returns the same prompt. Like I cant even use my credits due to this issue and it waste half my credits each month. UNUSED CREDITS SHOULD ROLL OVER. Its like firefly is designed to waste your money because you cannot make videos even with the images that are created in firefly. I am going to make a video for youtube about this bc it seems to be an issue and you dont know what terms you violated bc there isnt any. 

Participant
November 11, 2025

sarebbe utile nel caso di dichiarazione di violazione delle linee guida sapere quale linea guida sia stata ritenuta violata così da capire eventualmente quale sia il problema e nel caso sottoporre una richiesta per risolvere il problema

Participant
November 8, 2025

It would be nice if the error messages came with a reason why an image violates your policy. I've uploaded several images that have been rejected. Some images, while I disagree, I can understand why an automated image checker would flag them, like an image of a statue in a public square. Others, like an image of a graffiti monkey (attached), I have no idea why it would be flagged.

November 8, 2025

Hey @James Frelinger 

 

I have had images with a busy background rejected as well. Consider having/ putting the image on a white background.

Cheers

Nate

Participant
September 1, 2025

while using the video creator for the first time, I input a prompt, but received an Error message re: prompt has unaccepted words or characters. It would be helpful if there was a link to click on that outlines unacceptable symbols, formatting, etc for the prompt. Alternately, highlight the sections of the prompt that are causing the problem so I can edit them out. Thanks.  

Inspiring
May 10, 2025

Here's an idea...

If a word -or words- in a video prompt violate Adobe's user guidelines, how about telling the user that BEFORE the video is created rather than just create the video without the words and then charge the user credits for a video that doesn't represent what they wanted since a key word in the prompt was removed.  

I mean c'mon,Adobe strips out that word out BEFORE a user has a chance to correct their "mistake" -and it would be a mistake as there is NO way for a user to know what Adobe is going to say violates their user guidelines- then it means the user is being punished since they are loosing credits and not getting the they wanted. Now, how fair is that?

How hard would it be for Adobe to let a Firefly user know that a word -or words- in their prompt violated Adobe's user policy BEFORE Adobe creates a video that doesn't represent what a user wanted -since perhpas important prompt words were removed. I mean Open AI does it with Sora so why can't Adobe do the same in Firefly? Is Adobe not as technically advanced as Open AI?

C'mon Adobe, you're better than this.

Participant
April 12, 2025

i used images i created of women with ai. this  work just fine i try to make a man dance created the exact

same way and it keeps hiting with guidlines error i tryed no prompt still wouldnt work still gudlines error

i find your the only image genarator that does this. am not creating anything explicted just want to make the man dance to put in a video. you dont have all these gudlines in other adobe products. this is very frustrating Darrell

AESamaan
Participant
April 12, 2025

You are ADOBE. You cater to high end artists of all types with the leading vector and raster image software on the market. I just asked Firefly to generate a vector image that can be further manipulated with Adobe Illustrator, LITERALLY ASKING YOUR AI TO MAKE YOUR OTHER PRODUCTS MORE IN DEMAND, and Firefly cant generate it. 

I tried the same prompt with ChatGPT and it generated an image. More importantly, it generated an image for adults, not a children's comic book. 

@mj
Community Expert
Community Expert
March 30, 2025

Hi @danielle_2108 ,

 

Hi,

 

I tried "people with curly hair" and "people with wavy hair" and got successful gens.

 

Could you share your full prompt?

 

mj

iMSD

droopydog500
Community Manager
Community Manager
March 29, 2025

If you are getting an error, I do not believe it is from "curly hair" or "wavy hair". Please show us your full prompt that is generating an error.

 

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
March 29, 2025

What about curly hair?? I've tried "curls" "curly" "wavy" "wavy hair" "curly hair"..all tells me the same thing - that it's against community guidelines