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P: Text Effects - Cannot download due to content guideline violations Bug

Community Beginner ,
Apr 04, 2023 Apr 04, 2023

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The word "space" is not offensive. Please take it off the restricted list. When Firefly is commercially available, this will be a well-used word for products. Thanks very much 😃

Bug Fixed

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correct answers 1 Pinned Reply

Adobe Employee , Apr 18, 2023 Apr 18, 2023

This bug has been fixed with the last release. You may need to perform a hard refresh on your browser Ctrl(Cmd) + Shift + R to see the fix.

Status Fixed

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Community Expert ,
Apr 01, 2023 Apr 01, 2023

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Hi,

 

it seems that the word "Night" for whatever reason is a word that would be against the Guidelines.

night_fail.PNG

Can someone "unlock" it please?! Thanks.

 

regards,
Henrik

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Adobe Employee ,
Apr 03, 2023 Apr 03, 2023

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Thank you for flagging this bug.

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New Here ,
Apr 04, 2023 Apr 04, 2023

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It wont let me preview any of the generated text 

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

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Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, please send a screenshot of what you are seeing along with your OS and browser versions

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New Here ,
Apr 04, 2023 Apr 04, 2023

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Hey there, so its still not working. Here is what im seeing on my end. I also am not able to download any images from the AI image generator either. I am using safari version 14.1.1 on macOS Big Sur version 11.4

Screen Shot 2023-04-04 at 2.57.06 PM.png

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

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Thank you for flagging this. This is a known bug that we are investigating. You can also use the Report flag under the "..." menu to let us know that we have incorrectly flagged a word you are trying to use. (Merging all similar threads here so we can track the frequency of this bug)

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New Here ,
Apr 08, 2023 Apr 08, 2023

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I'm trying to do a space text and it won't let me download it because it says it violates the rules. I don't understand what's wrong with it. Is there a bug with it?

 

vintage rockets, planets, suns, stars, moons. All on a black space background.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Hi my name is Damien Lynch, and nearly anytime I writh my name using the text effects function and want to download it as a .PNG file, I get a notiffication that it is not possible (see attached screenshot).

 

Thanks very much for your help

Damien

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Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

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@Damien2911365778gl Merging your thread here so we can track the number of users encountering this bug.

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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LATEST

This bug has been fixed with the last release. You may need to perform a hard refresh on your browser Ctrl(Cmd) + Shift + R to see the fix.

Status Fixed

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