Photoshop Firefly not working Something went wrong try again later

[LeoDanCT]

Whenever I try to generate something in Photoshop using Firefly promt it throws me the message "Something went wrong. Try again later."

I tried using the web version of Firefly and it is working, not sure what is happening, it is just Phoshop that is not working as expected.

[stevechase714]

I am having the same issue and am in the middle of graduation week, I am in dire need of this tool right now.  Edited photos throughout last night with no issues whatsover.  Have been unable to use Generative expand or using a selection for gen ai.  It attempts to load then get the warning, "something went wrong, please try again".  I have rebooted and reloaded to update prior to today.  

Please help!! Needed ASAP

Thank you!!

[stevechase714]

Also, the feature is working on my Beta version of photoshop.  Something is wrong...

[Dave Gustafson]

Leo what versions???? Just saying Photoshop doesn't do much.

I'm running :

Photoshop 25.9 was updated a few days ago, but another update was yesterday.

Photoshop Beta 25.10 was updated at the beginning of the week, but there was an update this morning

So do you need an update? Are you on Mac or Windows? Folks can't help if we are in the dark. Screenshots are best.

But we are heading into a Holiday weekend here in the USA, so It's going to be hard.

[Dave Gustafson]

Steve, use the Beta for school graduation? It work correctly?

But the same question I asked Leo:

Photoshop 25.9 was updated a few days ago, but another update was yesterday.

Photoshop Beta 25.10 was updated at the beginning of the week, but there was an update this morning

Are you updated as of today? What versions are you running? Mac or Windows?