Thank you for your message. I am sorry that you experienced this problem. Adobe has advised that they believe the cause of this has been identified and they are working to fix it.
/t5/adobe-firefly-bugs/quot-something-went-wrong-please-try-again-later-quot-while-generating-images-videos-ray3/idc-p/15549917#M16186Oct 16, 2025
Oct 16, 2025
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It is still happening. i am referencing IMAGE generation. It is with EVERY SINGL ATTEMPT, not just after a while. The only way I can find to work around the MAJOR BUG is to go to my history, choose anything, then put in my new prompt and parameters. And then, after a few working generations it devolves into "something went wrong" with every attempt. My cache is cleared, I am using Google chrome on a Windows 10 computer. Kartika said they were aware of the problem and working on it over a week ago. Nothing has changed. Firefly is broken, (but still charging me).