Skip to main content
Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 31902 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
This topic has been closed for replies.

324 replies

Participant
April 25, 2023

Hi Tracy, me also - been pacient the past 3 weeks - but still open the Link from invitation < when logged  to my account > and button on top-right says "request access". So I'm still in line to be cleared.  
'Best.

Participant
April 25, 2023

I'm having the same issue.

Participant
April 25, 2023

I am having the same problem, I have received my 'You're in' email however when I attempt to log in, my profile can not be found. If I try to register I'm told I already have a profile.


 

daniel.schmidt
Participant
April 24, 2023

I have the sam problem. I've giot Mail "Your'r in" but still have no access. I just see the request access button when I'm signed in. Clicking on Generate Button leds  me to the page with the video. Any advice?

Participant
April 24, 2023

I received my "You're In, it's time to try Firefly" acceptance email a few weeks ago. When I clicked on the link and logged in to my Adobe account, I was directed to "Request Access" again. chatted online with an agent & had several phone coversations with another agent. Was asigned Case Number: ADB-28972230-N5Y2 and recived an email stating that they are going to close my case. This issue hasn't been resolved.

Participant
April 24, 2023

Got the same issue.Got the You're In E-Mail but no access.

Participant
April 24, 2023

Hello, 

 

Firstly :

 

I'm applying with an email that has an Adobe ID associated.

The email to which invite arrived is primary

I'm signing in with adobe account. 

 

Now the matter : 

 

I received the "you're in" mail march the 30th and I can't do enything on firefly...

 

May somebody help please ? 🙂

 

Thanks in advance

Participant
April 24, 2023

@İSMAİL276598102v1o This isn't a thread to get access to Firefly sorry, so posting here won't get you access. This thread is a support thread for people who have been granted access but can't use the service.

Participant
April 24, 2023

I received the "you're in" email, access the site, log in with the email I requested access through (and where I received the access email) but still just get the "request access" button on the Firefly site.

 

I've filled in the form linked to in this thread, including the version with the checkbox, but still am no further forward.

Participant
April 24, 2023

hello, I have requested access for Adobe firefly on April 3, but it has not been confirmed yet. I have a paid subscription for Adobe creative cloud. I want to use Adobe firefly. can you help me? Adobe ID mail: ismailkucuksari@kutahya.bel.tr