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10

Text to Image not working

Community Beginner ,
Jun 13, 2023 Jun 13, 2023

I cannot load any text to image generations.

Bug Unresolved
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5 Comments
Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

@Jacob30308806z6d1 Are you still having this problem? Can you show us a screenshot like mine below, so we can better see what you are experiencing?

JEL_0-1686687814795.png

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New Here ,
Jun 14, 2023 Jun 14, 2023

@J E L @Tracy.H   I'm experiencing exactly the same issue for several days now - refreshing, clearing cookies, different browsers or devices didn't help Firefly error.png

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

@Jacob30308806z6d1, my apologies, when I answered you yesterday, I thought you were using the Text effects module… I was reading too fast! Are you still having problems with the Text to image module? If so, please let us know if you are.

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Community Expert ,
Jun 14, 2023 Jun 14, 2023
LATEST

@3049915675cf, I'm sorry to hear you are having trouble. I just tried your prompt and got these results instantly, so it's not this particular prompt. Were you able to use Firefly successfully at one point, but only having problems in the last several days? If so, did anything change in your OS or internet access? Do you have any third-party firewall or antivirus software running? Have you tried accessing with an incognito (private) browser? Note that favorites will not be saved if you use one. I'm not sure what else to suggest, other than seeing if you can access Firefly from someone else's computer on a different IP address, if that can be arranged.

 

JEL_0-1686761225205.png

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