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Upscaling the wrong image

Community Beginner ,
Nov 10, 2024 Nov 10, 2024

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I generated several images through the web interface, when I found an image I liked, I pressed upscale, but it chose the wrong image. After that, it kept choosing the same wrong image each time I tried to upscale.

Bug Unresolved
TOPICS
Imaging

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19 Comments
Community Expert ,
Nov 10, 2024 Nov 10, 2024

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Hello @Ben D Coles,

Thank you for your message. I am sorry you are having this problem. 

Did this just happen once or can you replicate the problem? If more than once, can you please capture that in a screen recording?

Thanks,
    droopy

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Community Expert ,
Nov 10, 2024 Nov 10, 2024

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Hey @Ben D Coles 

Not sure what is happening. Nevertheless, consider doing this. 
1) save the link or links of the image(s) you like. (take a screenshot)

2) open a Google Doc or some sort of document. 
3) Paste the link & the prompt you used w the screenshot. 

Next

1) Turn off your computer. (This often resolves issues.)
2) Open your Google Doc and open the link that you like

3) Upscale the image. No promises. I find this method to work.

Cheers,
O. Nate

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New Here ,
Dec 13, 2024 Dec 13, 2024

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Hi, when I create an image and afterwards try to upscale it, it often changes the image. For instance, the face in a portrait changes completely. In stead of the same face being upscaled. That is pretty annoying 🙂

 

Plus, it would be great if Firefly could save the images you create. At least for a little while. When there is an error (like today suddenly I couldn't continue working on the images I created, because 'maximum capacity of Firefly was reached' - I then lost everything I had made so far.

 

Thanks!

 

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

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Hello @niki_0349,

 

Thank you for your suggestions. Please note, it is best to have one idea per post, based on how Adobe tracks feature requests and bugs.

 

when I create an image and afterwards try to upscale it, it often changes the image. For instance, the face in a portrait changes completely. In stead of the same face being upscaled. That is pretty annoying 🙂

 

Others have reported this as well. You might want to create a separate post for this under "Bugs". 

 

Plus, it would be great if Firefly could save the images you create. At least for a little while. When there is an error (like today suddenly I couldn't continue working on the images I created, because 'maximum capacity of Firefly was reached' - I then lost everything I had made so far.

 

It has been a frequent suggestion that prompts and images be automatically saved. I recommend you look at these posts and upvote the one(s) you would like to see:

History of text prompts 

P: History of Previous Generated Images 

Personal archive

 

These references might be helpful on what steps you can take to save creations:

 

For me, I frequently checkpoint my work by marking an image as a favourite. I know others that do something similar where they copy a link to the image and save that link in a separate document so they can go back to it.


My best,
    droopy

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

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Hey @niki_0349 

You may also want to use slow mode on Firefly. In slow mode, you don't have to scale up the image and you save your credits.

Screenshot 2024-10-07 at 18.34.21.pngexpand image

 

As @droopydog500  mentioned save your links to another document like Google Doc or Word. 
1) Save the link and Prompt and the Effects that I used (I find this helps later)
2) You can share these links with your team or someone else.

Cheers,
O.Nate

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New Here ,
Dec 24, 2024 Dec 24, 2024

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Good evening, when increasing the size of the picture, the program changes it visually, so when I want to make options from the picture I like, the program generates completely different pictures, far from the original

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Community Expert ,
Dec 24, 2024 Dec 24, 2024

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Hi @daria_3752,

 

If you start a new session, does it still do that?  There have been sporatic reports of this previously.

 

My best,

    droopy

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Community Expert ,
Dec 24, 2024 Dec 24, 2024

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Hello @niki_0349,

 

 

Hi, when I create an image and afterwards try to upscale it, it often changes the image. For instance, the face in a portrait changes completely. In stead of the same face being upscaled. That is pretty annoying 🙂

 

There have been sporatic reports of this problem. Is it still happening for you or was it a one time occurance?

 

My best,

    droopy

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New Here ,
Jan 21, 2025 Jan 21, 2025

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Quand je veux augmenter la résolution d'une de mes images ça change complètement l'image et ce n'est plus la même du tout!

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Adobe Employee ,
Jan 21, 2025 Jan 21, 2025

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Hi KarineMorris7!

I'm sorry to hear that. Are you upscaling the images in the text to image feature? Could you share the screenshot or recording of the issue? Also, let us know your OS and browser.

 

Happy to help.

Thanks,

KR

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New Here ,
Jan 21, 2025 Jan 21, 2025

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When I want firefly to upscale images it changes the images to a different design and keeps doing it no matter how many times I refresh the browser.

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New Here ,
Jan 22, 2025 Jan 22, 2025

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Adobe Fireflyで生成した画像をアップスケールするとその画像が一覧から消えてしまう

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Hello @teraishi,

Thank you for your message. I am sorry you are having this problem. 

 

Can you please create a screen recording showing this problem?  Please also tell is what OS and browser you are using along with the versions.

Thanks,
    droopy

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Community Expert ,
Jan 22, 2025 Jan 22, 2025

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Hello @alicaganu6648196,

Thank you for your message. I am sorry you are having this problem. 

Can you please share a screen recording of this behaviour and tell us what OS and browser you are using and the versions?

Thanks,
    droopy

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New Here ,
Jan 24, 2025 Jan 24, 2025

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I am using Microsoft edge Version 132.0.2957.115. I had save the images in my favorites but now everything is gone so I can't show you the result. Is there a way to retrieve the last images I have created in adobe firefly?

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Community Expert ,
Jan 25, 2025 Jan 25, 2025

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Hi @KarineMorris7,

 

Thanks for your response. Adobe is not able to go back and obtain copies. But several people have reported this, so if anyone else can get a screen recording or screen shots, that would be helpful.

 

My best,

    droopy

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Community Beginner ,
Jan 26, 2025 Jan 26, 2025

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When clicking on upscale in Firefly text to image it generates new images instead of upscaling the image you selected.

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New Here ,
Feb 15, 2025 Feb 15, 2025

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i am seeing that same thing. it has started to upscale the wrong image. or create a completely new one.

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Community Expert ,
Feb 15, 2025 Feb 15, 2025

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Hi @cevebed_8490,

 

Are you seeing this in the new Firefly interface that was released this week?  If so, could you please make a screen recording of that?

 

Thanks,

    droopy

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