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We’ve encountered an unexpected problem. Try refreshing the page or return back to home

New Here ,
Jul 01, 2025 Jul 01, 2025

I have never been able to use adobe Firefly from my account, I've tried microsoft browser, google chrome and Safari, all of them give me the same error: 

 

"We’ve encountered an unexpected problem. Try refreshing the page or return back to home.

UUID: 729e85b8-0f07-44fb-84de-ae0ffb0a8f1e"

 

Please let me know how to fix this as I would like to use Firefly for a project I am currenty wroking on at the moment.

Bug Unresolved
TOPICS
Design
36
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1 Comment
Community Expert ,
Jul 01, 2025 Jul 01, 2025
LATEST

@default67h9er16g799 are you able to try a different network connection? Your firewall could be blocking Firefly. 

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