Why can't I just buy credits?

Forum|Forum|9 months ago
June 13, 2025
2 replies
348 views

Why can't I just buy credits? It keeps directing me to subscribe or upgrade and I already have a subscription. Before I was able to purchase additional credits. Please help.

Desktop

Correct answer Kartika Rawat

Hi jimz23460805!

We understand your frustration. At this time, we don’t offer the option to purchase additional credits before your plan renews. We'll share your feedback with our team for consideration.

Let us know if you have questions.

Thanks,
^KR

B

BeatnikJediAuthor

Participant

Thank you for your reply. I have the standard plan but I am looking to create something before my credits renew. I don't need a plan at $200 a month. I'm just surprised Adobe is leaving money on the table by not providing an option to purchase additional credits before the plan renews. This seems like an obvious item for discussion to the powers that be. Hopefully this option will be considered sooner than later.

Kartika Rawat

Correct answer

Community Manager

Hi jimz23460805!

We understand your frustration. At this time, we don’t offer the option to purchase additional credits before your plan renews. We'll share your feedback with our team for consideration.

Let us know if you have questions.

Thanks,
^KR

S

SamarthS

Inspiring

Hi @jimz23460805,

Thank you for reaching out.
At this time, the option to purchase additional generative credits separately is not available for all plans. However, you can upgrade to a Firefly Standard, Pro, or Premium plan, which offers higher or even unlimited credit allowances depending on the tier. Here is the link for the plans https://adobe.ly/fireflysubscriptionplans. Let us know if you need additional help.
Thanks.

^Sam

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