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words removed because of user guidelines

New Here ,
Feb 17, 2025 Feb 17, 2025

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Cannot generate because words removed because of user guidelines? something is wrong. I did not include ANYTHING offensive. Beyond ridiculous.

Bug Unresolved
TOPICS
Audio and video , Desktop

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Community Expert ,
Feb 18, 2025 Feb 18, 2025

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Hello @J_bg_25,

Thank you for your message. I am sorry you are having this problem. 

Can you please share the prompt you were using? We can best help you if you share that.

Thanks,
    droopy

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New Here ,
Feb 19, 2025 Feb 19, 2025

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Hey Droopy.  Are you working at Adobe ?? let me know so I know if it is going to actually help with the situation. 

 

How can you help me if I share that with you. Firefly did not specify the exact words that is in violation to the adobe guidelines.  This is terrible experience.  Why would I pay $$$ per month for something this terrible?

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Community Expert ,
Feb 20, 2025 Feb 20, 2025

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Hi @J_bg_25,

 

I do not work for Adobe, but I am pretty good at identifying what words caused the model to generate an error for some or all of a prompt.

 

    droopy

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New Here ,
Feb 20, 2025 Feb 20, 2025

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Could you share where to read up so I can understand and identify them? 

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

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Hi @J_bg_25,

 

Probably the best source is these forums where people said their prompt was blocked, we asked them for their prompt, they told us, and then we told them what words triggered it. There is no other published documentation.

 

    droopy

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New Here ,
Feb 26, 2025 Feb 26, 2025

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so how did you know what words would trigger then?

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Community Expert ,
Feb 26, 2025 Feb 26, 2025

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Hi @J_bg_25,

 

Past experience or process of elimination using the same prompt.

 

    droopy

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