Adobe, Firefly Video, disappointment

[m224065175kpy]

I'm disappointed by Adobe yet again. Recently, they've faced backlash for their questionable subscription tactics, charging for cancellations, removing perpetual licenses for software, frequently changing pricing structures, and making certain essential features only accessible through higher-tier plans.

If you have a plan that includes all apps and Firefly is an Adobe application, wouldn’t it make sense that you have access to it? Unfortunately, no. Adobe demands extra money to use this particular app, allowing only two video generations in their “beta.”

So, you pay Adobe a subscription fee to access all their apps, but then to use one of those apps, Adobe asks for even more money. And if you decide to cancel your plan, guess what? Adobe requests even more money.

I understand that video generations are costlier than image generations. Smaller companies like Pika, Luma, and Halulio, which aren't massive billion-dollar corporations, can offer a genuine beta experience with a certain number of free videos per day at a slower processing rate versus a paid tier. Yet Adobe, for some reason, cannot achieve the same thing for its community. Instead, they ask for more money at every turn.

AI started as an open-source technology meant for everyone to be creative. These smaller companies that allow their community to actually test their products for free (with limitations) clearly have a better grasp of AI's history compared to a capitalist company like Adobe, which constantly demands more money from its community. 

I'm truly disappointed by Adobe once more. I've been looking forward to trying their video generation, but any avid AI user knows two generations are never enough to "try it." I'm sorry, but you must have people on your team who haven't been using AI for years. If you did, they would understand that each AI generator is not the same. If you're used to prompting in Midjourney, that same prompt may not produce similar results in DALL-E. If you're used to prompting in Pika, that same prompt may not yield something similar in Luma. The technology might be the same, but the data can be vastly different, meaning the languages will also differ. Two videos are not enough to "talk" with your video model, to grasp the prompt style, motion, camera movement, weird aspect ratios, starting key frame, ending key frame, etc. It takes time to understand a new AI tool's unique features and quirks. You need to experiment with different prompts and settings to get a feel for how it works. Experienced AI users often compare multiple tools to find the best one for their needs, and with only two videos, it's challenging to make an informed comparison. The creative process involves a lot of trial and error- testing different ideas, refining prompts, and iterating on results are crucial steps that require more than just two attempts. Providing meaningful feedback to Adobe would require a more substantial experience with the tool. Users can't provide accurate feedback on its strengths and weaknesses based on only two generations.

While Adobe has been a leader in creative software, their current approach with Firefly feels more like a money grab than an effort to foster creativity and innovation. It's disappointing to see a company with such vast resources and influence prioritize profits over providing genuine value to its community. As an avid AI user, I believe that true innovation comes from accessibility and user feedback, not from creating unnecessary financial barriers. I hope Adobe reconsiders its strategy and aligns more closely with the spirit of the AI community, where creativity and accessibility go hand in hand.

[danlipsky0]

Beta software is hard to deal with limitations.  I wanted to try out Firefly's ability to generate video without having to uprade and pay an additional $10 a month for it to even see if it could generate some good video.  I tried 2 times with bad results and now I'm locked out of being able to try it anymore.  My suggestion is if you want to lock out free trials - then do a daily or time limit lock out so that someone can keep trying the product to see if it will be worth spending the money for it (look at ChatGPT and it's image generation - you can do a few generated images and then you are locked out until the next day).  To simply just allow only 2 5 second videos doesn't give a user enough information to decide to move forward on a purchase.

[WisjonPhoto]

I haven’t been able to create a single good video. By accident, I made one that turned out horrible. Now, it says I have no more free generations left and need to pay?! The tool hasn’t worked properly, and now you expect me to pay for what?!

[jurgend77754815]

even the paid versions is hopless you can only do 5 secs and there seem to be no option to continue the original video, I'm about to drop the whole adobe suit just to restrictive and top heavy

[droopydog500]

You can continue a video by taking the last frame from a generated video and use that as a keyframe in a new generation. You then can take the 5 second videos and merge them in a video editing application (Adobe Express, Premiere Elements, Premiere Pro).

    droopy

[Onthegophlebo]

It would be nice if it allow you more time to actual use the product to see it's true benefits and power, when you already have a subscription with adobe. I would also like to see if you could  try a feature that add photo's in with the request of the creationed video. for example: I want to create a video of my products and store but I would like the video to create with the added images as well as creating it's own.

[Angel Z.]

Bonjour j'ai un abonnement cloud avec 1000 crédits génératifs que j'utilise que très peu. Et quand je veux générer des vidéos, firefly me dit que je n'ai plus de crédits ! 

En faisant des recherches je découvre que la génération de vidéos et d'audio nécessite un abonnement supplémentaire. 
je ne comprends pas. J'ai un abonnement cloud je devrais pouvoir utiliser mes crédits avec avec TOUS les logiciels adobe ! Ça me semble logique ˋ; surtout que je n'utilise que peu de crédits par mois . Il y a même des mois où je n'en utilise pas . Je ne vais pas acheter un autre abonnement firefly pour avoir d'autres crédits génératifs, alors que j'en ai 1000 déjà disponibles !

en racheter après avoir utilisé mes crédits de base, c'est logique mais en acheter alors que j'en ai encore 1000 ?! 

Je devrais pouvoir utiliser les crédits génératifs comme je le veux (image, vidéos, ...) je ne vois pas pourquoi on ne peut pas utiliser nos points pour faire des vidéos alors qu'on a pleins de crédits qu'on ne peut d'ailleurs pas récupérer le mois d'après alors qu'on paye l'abonnement cloud. 
pourquoi ??

[maria_laura_1977]

I'm also very dissapointed about the fact that I have to pay extra money for firefly , whithout being able to try it first. only 2 videos for free is not enough. I paid the monthly extra money for it, and I'm very upset about the video results I can get with the program. For example, I asked for a beautiful latina woman and it offers me this. I know that beauty standards are different for everyone but certainly this unaligned teeth and prominent nose is not what I expected. 

[JWfearman]

I don't get how I have whole suites of good, wroking tools at my disposal. But some janky AI beta costs money. 
So.. what? When this goes alpha will need yet another subscription to make these videos? No thank you. I'd rather pay Pika labs or the like than give any more money to Adobe. Don't get me wrong, I grew up on Adobe. I use their products every single day. But this... this is too much. 

[Christopher K. Wright]

I recently had a chat with Adobe and found out that my video usage goes over the 1000 credits per cycle included in my subscription. That’s a bit of a bummer. I can’t believe they’d do that. I mean, the only people who can afford what they’re charging for are high-end professionals, and I don’t think they’d be using this feature. Ive used adobe for MANY years. Now adays there are many altrenatives. I guess its finally time to let Adobe go. So disapointed and sad... 

[SDD-BRLIN]

Thank you for the insight!
Wow, so generating a single video costs more than 1000 credits. That seems crazy to me, considering at this point the service is still in beta, the results are not that great and there are cheap tools out there.

[studiosnandin]

Me dirijo a ustedes con el objetivo de expresar mi insatisfacción respecto al funcionamiento del sistema de créditos ofrecido para la generación de videos. Actualmente, al utilizar un crédito para crear un video, el resultado no se genera de manera óptima, obligándome a gastar créditos adicionales para alcanzar el resultado deseado, incluso para un corto de solo cinco segundos.

Considero que este sistema está mal diseñado, ya que no optimiza los recursos de los usuarios ni garantiza una experiencia satisfactoria. Agradecería que revisaran este modelo y tomaran medidas para mejorar la calidad del servicio, ya sea asegurando resultados satisfactorios desde el primer intento o ajustando el esquema de créditos.

Quedo a la espera de su pronta respuesta y agradezco de antemano su atención a este asunto.

[BOBO]

HI ,
I have monthly plan for Firefly.
I dont understand why I should pay for AI-generated videos , if the quality is bad .

You should only charge me for videos that I download and i am satisfied with the quality.
Right now it's like paying for the lottery !!!!

Its a rip off

[Waren30801297af1k]

I'm in the same boat as you!! It took me 3 times on the same clip to tweak the prompt to get what I wanted (almost!)

But then, I'm literally out of credits and gotta wait another month! Why can't they charge the credits upon download when we are satisfied with the quality!!  

[ImaginePatrick]

I've been a loyal all-apps subscriber (and shareholder) for over 20 years and they can't even give us any video gen credits? Disgusting money grab. As someone who's invested both financially and professionally in Adobe's ecosystem for decades, I find it insulting that they advertise "all apps" access but then paywall Firefly behind additional fees. Two video generations isn't a trial - it's a teaser designed to extract more money. Smaller competitors offer genuine free tiers that actually let users learn their systems, but Adobe, despite its billions, can't extend the same courtesy to long-term customers? This nickel-and-diming approach is eroding the goodwill they've built over decades. Maybe it's time to reevaluate both my subscription and investment.

[peter jl66978003]

How about you do not try to charge money , a lot of money for a Beta  product ,that does not even really work or produxce and good results. 

The new Text to video you only offered 2 tests, that  gave worthless results, and then you want to charge for it ... with no way to first test it  proerly to see if it is useful in anyway..  are you nuts ??

If you want firefly to be ablet oat any point be useful, you need to allow peopel to properly test it .. addd a water mark or something,  but not eeven allow a proper test.. well  not a chance it will ever pay for it .. 

[js37831752znbq]

Hi,

As a full package subscriber, video making via Firefly is not included in the package?

Should I have to buy another subscription only to add more credits and access to video making?

I think it's too wasteful because I normally don't use all the credits like 1000 credits which included in my full package. but have to subscribe and earn more credits only to use the video making is..

I don't think it makes sense.

Is there something I missed or should I really need to subscribe more to get premium credits?

If so, the name 'Subscription available to all apps' is not appropriate.

thanks for your help in advance. 

[m224065175kpy]

Everyone has pointed this out but Adobe hasn't mentioned anything other than their customers having to also pay for a Firefly premium subscription on top of their previous Adobe subscription in order to access video generations.

[Manuel_Morillas7138]

Estimados equipos de Adobe,

Soy un usuario de Adobe Creative Suite desde hace [X años], y siempre he valorado su compromiso con la innovación y la calidad. Sus herramientas han sido fundamentales en mi proceso creativo y profesional, y les agradezco enormemente por ello.

Recientemente, conociendo la incorporación de la generación de video mediante IA, me alegré por el avance tecnológico. Sin embargo, la noticia de que se requiere una cuota adicional para acceder a esta función me ha dejado un tanto preocupado.

Como usuario que ya invierte mensualmente en vuestros servicios, me gustaría plantear una reflexión:

• ¿Es posible ofrecer esta nueva herramienta como parte de los paquetes actuales, o al menos como una opción de actualización incluida en la suscripción actual?
• ¿Podría considerarse un descuento o bonificación para usuarios que llevan años confiando en Adobe?

Entiendo que la innovación tiene un costo, pero como comunidad de usuarios leales, nos sentimos un tanto desconcertados al ver cómo cada nueva funcionalidad exige un pago adicional. Esto podría dificultar el acceso a herramientas clave para creativos independientes o pequeños equipos, que dependen de paquetes integrales.

Confío en que Adobe valorará el feedback de quienes han sido fieles a la marca, y que encontrarán una solución que equilibre la sostenibilidad de su empresa con el aprecio hacia sus usuarios más antiguos.

Agradezco su atención y espero que puedan considerar este punto de vista.

[Vera R379489692h58]

os créditos generativos deveria ser usado para gerar videos no adobe firefly, absurdo pagar a mais por um recurso que a própria adobe fornece através dos créditos.

[OcamasterBR]

Geramos 10 segundos de video e consumiu todo nosso crédito 

[kevin smith]

Sat through an hour long online presentation for Firefly yesterday which was impressive but if you've played around a little with it you realise how limited it is currently. They encouraged everyone to use it, play around with it which I've tried to do today only to find out I'm limited to 2 video creations then I have to purchase more tokens when I have 980 tokens left. How are you meant to assess it's true value to your business if you're limited to what you can do. Bit of a con if you ask me.

Adobe need to rethink their subscription policies.

[juano67808910]

Couldn't agree more, I'm dissapointed in the results, no matter how I revise my prompts. It just can't compete or even come close to the other video AI generators out right now.  I paid for the extra and will be asking for a cancelation and refund.

[MylesShank]

Include Firefly video generations in the creative cloud subscription

[User-DP01]

I was excited to try out your Video Generation and so I waited and joined your queue for access to the Beta. When it was granted, it didn't mention about the limitations of 2 complimentary generations. So I just used it all up without knowing how effective the whole system is. 

Please would you consider increasing your complimentary credits, or allow a monthly refresh to keep trying? Because in the natural order of AI generation things usually take more than two generations, it seems sensible to allow this feature that many others offer. In order to properly assess the feature.

For example, my use-case could be 2D based one day, or photo-realistic another day. If I only get 2 generations, and I use one for each avenue to explore, the first generation is usually mediocre and prompts need to be refined in order to get the perfect outcome. So in this example you'll giving a bad impression of your product twice. 

If you give 4 credits, now that's a game changer. They'll be able to refine the style a few times to see if Adobe's AI is clever enough to suit their needs. Some AI are not clever enough to fix their own problems, e.g. if you say "mouth closed", I've seen pictures where the mouth is open despite my order. AI is not a perfect tool, I hope you can understand that.

[jackthegiantkiller]

Adobe is apparently not budging on their user-hostile "Pay to Play Beta Tester" AI generative slop model despite already alienating their userbase with equally hostile term of use changes back in June. It's so heartwarming to see Adobe making that extra special effort to rebuild those burnt bridges.