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Known Participant
April 14, 2025
Answered

Can't use text to video feature with k12 account

  • April 14, 2025
  • 2 replies
  • 424 views

Hi everybody,

whenever I try to make a text to video with the firefly fleature a message that tells me I'm not enabled to make videos and to contact the admin. How do I solve this? 

Posting screenshot too. Thanks in advance

Correct answer Kartika Rawat

Hi cristiano_8203!

Thanks for writing in. Video generation using the Generate Video feature is currently unavailable for K12 users. 

 

Let us know if you have any questions. 

KR

2 replies

Participant
May 24, 2025

I can't generate video either from my student accoun. It says @"Connect with your admin".

droopydog500
Community Manager
Community Manager
May 24, 2025

Hi @shatalova,_1772,

 

At this time, Firefly video generation is not available on EDU enterprise accounts.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
April 14, 2025

Hi cristiano_8203!

Thanks for writing in. Video generation using the Generate Video feature is currently unavailable for K12 users. 

 

Let us know if you have any questions. 

KR

Known Participant
April 14, 2025

Yes thanks. When will it be avaiable?

Thanks

Kartika Rawat
Community Manager
Community Manager
April 14, 2025

Currently, we have no ETA on this. However, we appreciate your patience.