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cristiano_8203
Known Participant
April 14, 2025
Answered

Can't use text to video feature with k12 account

  • April 14, 2025
  • 2 replies
  • 424 views

Hi everybody,

whenever I try to make a text to video with the firefly fleature a message that tells me I'm not enabled to make videos and to contact the admin. How do I solve this? 

Posting screenshot too. Thanks in advance

    Correct answer Kartika Rawat

    Hi cristiano_8203!

    Thanks for writing in. Video generation using the Generate Video feature is currently unavailable for K12 users. 

     

    Let us know if you have any questions. 

    KR

    2 replies

    S
    shatalova,_1772
    Participant
    May 24, 2025

    I can't generate video either from my student accoun. It says @"Connect with your admin".

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 24, 2025

    Hi @shatalova,_1772,

     

    At this time, Firefly video generation is not available on EDU enterprise accounts.

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity ManagerCorrect answer
    Community Manager
    April 14, 2025

    Hi cristiano_8203!

    Thanks for writing in. Video generation using the Generate Video feature is currently unavailable for K12 users. 

     

    Let us know if you have any questions. 

    KR

    C
    cristiano_8203Author
    Known Participant
    April 14, 2025

    Yes thanks. When will it be avaiable?

    Thanks

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    April 14, 2025

    Currently, we have no ETA on this. However, we appreciate your patience. 



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