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A
adam27620616h7h2
Participant
April 10, 2025
Answered

cant use adobe firefly

  • April 10, 2025
  • 2 replies
  • 322 views

 any idea why my adobe firefly page doesnt show anything?

    Correct answer Kartika Rawat

    Thanks for the details. This seems related to the Windows firewall. Could you try the steps mentioned here? https://adobe.ly/42xrq5P

     

    Let us know if this helps.
    KR

    2 replies

    A
    adam27620616h7h2Author
    Participant
    April 11, 2025

    Hi! I'm currently using Windows 11 Home Single Language and Google Chrome Version 135.0.7049.85.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity ManagerCorrect answer
    Community Manager
    April 11, 2025

    Thanks for the details. This seems related to the Windows firewall. Could you try the steps mentioned here? https://adobe.ly/42xrq5P

     

    Let us know if this helps.
    KR

    A
    adam27620616h7h2Author
    Participant
    April 13, 2025
    Thanks for the info! Yes, it turns out the issue was related to the Windows firewall. I decided to reset my PC, and that resolved the problem. Appreciate the help!
      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      April 10, 2025

      Hi adam27620616h7h2!

      This is strange. Are you still having an issue? Which OS and browser/ browser version are you using? 

       

      Let s know. Happy to help.

      Thanks,

      KR

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