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1

cant use adobe firefly

Community Beginner ,
Apr 09, 2025 Apr 09, 2025

Screenshot 2025-04-10 134833.png any idea why my adobe firefly page doesnt show anything?

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2025 Apr 11, 2025

Thanks for the details. This seems related to the Windows firewall. Could you try the steps mentioned here? https://adobe.ly/42xrq5P

 

Let us know if this helps.
KR

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Adobe Employee ,
Apr 10, 2025 Apr 10, 2025

Hi adam27620616h7h2!

This is strange. Are you still having an issue? Which OS and browser/ browser version are you using? 

 

Let s know. Happy to help.

Thanks,

KR

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Community Beginner ,
Apr 10, 2025 Apr 10, 2025

Hi! I'm currently using Windows 11 Home Single Language and Google Chrome Version 135.0.7049.85.

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Adobe Employee ,
Apr 11, 2025 Apr 11, 2025

Thanks for the details. This seems related to the Windows firewall. Could you try the steps mentioned here? https://adobe.ly/42xrq5P

 

Let us know if this helps.
KR

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Community Beginner ,
Apr 12, 2025 Apr 12, 2025
LATEST
Thanks for the info! Yes, it turns out the issue was related to the Windows firewall. I decided to reset my PC, and that resolved the problem. Appreciate the help!
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