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J
JohnnyAir
Inspiring
December 6, 2023
Answered

Edit Firefly png

  • December 6, 2023
  • 1 reply
  • 721 views

I created this image in Firefly.  I would like to edit a color.  The image downloaded as a .png.  When I open it in Photoshop there is nothing visible yet the file size is 17Mb.  I've also tried unsuccessfully to import it into Illustrator..  How do I edit Firefly images?  I have the paid version of Creative Cloud Desktop.

This topic has been closed for replies.
Correct answer Monika Gause

I can successfully open this in Photoshop. Of course there are no layers in it.

So you will have to do traditional image editing on it (Hue/Saturation, Channels, etc)

 

Maybe reboot the computer in order to be able to open it?

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
December 6, 2023

I can successfully open this in Photoshop. Of course there are no layers in it.

So you will have to do traditional image editing on it (Hue/Saturation, Channels, etc)

 

Maybe reboot the computer in order to be able to open it?

    J
    JohnnyAirAuthor
    Inspiring
    December 6, 2023

    Yep.  Bit weird.  All good now.  I've had this issue for days and would have rebooted a number of times over that period.  Even the thumbnail wouldn't display.  But, on orders from Monika, my computer behaved.  Thank you Monika.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      December 6, 2023

      You're welcome. I'm glad that you could solve it. Sometimes these things need multiple reboots in ordet to behave.

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