Edit Firefly png

[JohnnyAir]

I created this image in Firefly.  I would like to edit a color.  The image downloaded as a .png.  When I open it in Photoshop there is nothing visible yet the file size is 17Mb.  I've also tried unsuccessfully to import it into Illustrator..  How do I edit Firefly images?  I have the paid version of Creative Cloud Desktop.

[Monika Gause · Accepted solution]

I can successfully open this in Photoshop. Of course there are no layers in it.

So you will have to do traditional image editing on it (Hue/Saturation, Channels, etc)

Maybe reboot the computer in order to be able to open it?

[JohnnyAir]

Yep.  Bit weird.  All good now.  I've had this issue for days and would have rebooted a number of times over that period.  Even the thumbnail wouldn't display.  But, on orders from Monika, my computer behaved.  Thank you Monika.

[Monika Gause]

You're welcome. I'm glad that you could solve it. Sometimes these things need multiple reboots in ordet to behave.