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I
Incorporated Etincelles
Participating Frequently
July 28, 2025
Question

Error one or more words violate our user guidelines?

  • July 28, 2025
  • 4 replies
  • 428 views

"The landscape of a dream. Today art is a dream whispered to machines. Echoing into never, Tomorrow dreamscapes will flow like rivers through our lives." How does this violate the user guidlines?!?! Unbelievable I am being robbed of my time and my money. This is clearly a normal text prompt. If you have some sort of shadow ban on me, im just going to start recording all the "violations" and post them on the FBI fraud report website. 

4 replies

I
Incorporated EtincellesAuthor
Participating Frequently
July 29, 2025

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 29, 2025

Hi @Incorporated Etincelles!

Sorry about the trouble. I tried your prompt and was able to generate a video. Could you try it on another browser? We’ll share the issue with the team to look into it. 


Thanks, 
^KR

 

 

moved to discussions

I
Incorporated EtincellesAuthor
Participating Frequently
August 22, 2025

Thanks for writing back. You need to change or rewrite the prompt. You can add some settings that appear on the left side of the UI. 

 

Let us know if you have any questions. 
^KR


This is not correct. The problem is not that there is a word that violatesthe user guidelines. But that the error is being IS AN ERROR. This error should not have been given in this prompt. Nothing was wrong with the prompt. 

I
Incorporated EtincellesAuthor
Participating Frequently
July 29, 2025

This is bug report. Do not patronize me bud. Like I said, no need to respond if you do arent here to recieve a bug report. 


PSA: DroopyDog500 could not reproduce the bug. 'nuff said. 

Can anybody else add to or for? 

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
July 29, 2025

Hi @Incorporated Etincelles,

 

This is not customer service. This is a user community support forum.

 

    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
droopydog500Community Manager
Community Manager
July 28, 2025

Hello @Incorporated Etincelles,

Thank you for your message. 

 

I do not get an error with that prompt. Were you using the prompt in English or another language? If another language, please include the exact prompt you used in the original language. Did you use any reference images? If so, please include those.  Please also upload a screen shot of the full browser window with the error.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
I
Incorporated EtincellesAuthor
Participating Frequently
July 29, 2025
That is the full original prompt. The screenshot is irrelevant and only serves as proof of the error in question and the data in the prompt. It was taken with the windows snippet tool. And, it has all the contextual information I would think anybody needed. I’m not going to just keep pumping money into the system wasting my tokens on an error prompt so you can “see” full screen or not. That just seems ridiculous. Who even are you? I thought this was customer service not an open forum. The bug is reported. You can either do something or you can’t. Asking me to spend my money is counter productive to my OP.
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