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Favorites in Browser missing of adobe firefly

Participant ,
Jul 09, 2025 Jul 09, 2025

First. I did search the forums, but didn't see this question of late.  I normally find my favorites in the browser with a little link that's in the right hand corner.  I'm using chrome and even tried edge in both the link is gone. Have they moved the favorties to another place.  

 

Here is a couple of images. Mabye someone can leave me some bread crumbs. 😉 

thanks 

 

Samantha Fury Creating Characters you can love!
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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2025 Jul 18, 2025

Hi @SamanthaFury1966!

 

Thanks for your patience. The product team responded that if you delete the browser cache, the favorites will also be deleted, and the button "View favorites saved in browser" will no longer be visible. 


For more information on favourites, please refer to the post.

Let us know if you have any questions.

 

Thanks 

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Community Expert ,
Jul 10, 2025 Jul 10, 2025

Hey @SamanthaFury1966 


They usually come back. We have to wait sometimes. There could be updates or some sort of software thing going on.

Cheers
Nate

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Participant ,
Jul 10, 2025 Jul 10, 2025

I think the get credits button wasn't there before maybe it knocked it off. I just know that once they did this and there was a new link we needed to use. Just hoping someone can figure it out 😉 Thanks!

Samantha Fury Creating Characters you can love!
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Participant ,
Jul 12, 2025 Jul 12, 2025

Is my question in the wrong area.  I still can't find my files in the browser

Samantha Fury Creating Characters you can love!
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Adobe Employee ,
Jul 15, 2025 Jul 15, 2025

Sorry about that. I'll ask the team about it. 

Thanks for your patience


^KR

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Participant ,
Jul 15, 2025 Jul 15, 2025

Thank you it's still not there.  I've looked everywhere I can think of. I even signed up under the Edge browswer.  Nothing seems to make it appear. It happened about the same time they added the two new buttons at the top for Discord and Get Credits. Thanks

 

Samantha Fury Creating Characters you can love!
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Adobe Employee ,
Jul 18, 2025 Jul 18, 2025

Hi @SamanthaFury1966!

 

Thanks for your patience. The product team responded that if you delete the browser cache, the favorites will also be deleted, and the button "View favorites saved in browser" will no longer be visible. 


For more information on favourites, please refer to the post.

Let us know if you have any questions.

 

Thanks 

^Sam
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Participant ,
Jul 18, 2025 Jul 18, 2025

I did not delete my cashe so it still should be there if I could just find it. There could be some option from Chrome where they only keep so much cashe or something. I just know that I did not delete the cashe.  Oh well I'm still looking to see if they are hidden in some other file besides this section. 

I think I read somewhere that they are now saved in the Creative Cloud? 

 

C:\Users\[Your Username]\AppData\Local\Google\Chrome\User Data\Default\Cache

Samantha Fury Creating Characters you can love!
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Participant ,
Jul 18, 2025 Jul 18, 2025
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I checked I did not delete my cashe can you find someone there to give me a link idea where they are saved on our computers. I had some really important images there. 

 

I looked here and there are NO firefly images kept here. 

C:\Users\jacks\AppData\Local\Google\Chrome\User Data\Default\Cache

 

help! 

Samantha Fury Creating Characters you can love!
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