firefly not generating images

[Elena Tamova Art]

Hi, 

Adobe Firefly is not generating images. After I load the prompt and click "generate", it seems to be loading for a very long time before reporting a problem (see screenshot attached).

What is the reason? It worked fine in the morning and then stopped

[Sachin thakare]

Help

[Kartika Rawat]

Hi @Elena Tamova Art, @Sachin thakare!

Sorry about the trouble. Have you already tried another browser? I tried the prompt and was able to generate these images:

Let us know how it goes. 

Thanks,
^KR

moved to discussions

[Elena Tamova Art]

Hi, 

Wow, those images are exactly what i need!

Unfortunately the issue is still ongoing on my end... (tried another browser)

[Elena Tamova Art · Accepted solution]

Ok, I've switched the browser yet again and now it's working.

Thank you! 🙂

[BennyDolby]

Hi there again, What browser were you using and which did you go to? I have had all my issues using Chrome, I never thought to switch browsers. What browser finally got you going? Not apples to apples exactly, as I was trying to create video, not stills, but I will try the browser swap. Thanks! -Ben

[BennyDolby]

I just wrote a very detailed report on this exact thing. I have my theories why which I go over.

Link here:

https://community.adobe.com/t5/adobe-firefly-discussions/i-am-easily-at-a-95-failure-rate-when-gener...